Microsoft 365 Consultant

Role Overview

• Deliver and steer complex Microsoft 365 engagements across collaboration, productivity, security, and governance.
• Provide expert consulting to IT and business stakeholders, supports roll-outs and service evolution aligned with the Microsoft 365 roadmap.
• Resolve complex technical issues.
• Advise and implement best practices for Microsoft 365 adoption, governance, and security.
• Stay up to date with the Microsoft 365 roadmap and support roll-out of updates and new capabilities.
• Conduct workshops and training sessions for IT and business units; develop reusable guidance materials.
• Lead or steer delivery workstreams for Microsoft 365 improvements and initiatives under global prioritization.
• Provide technical leadership and mentoring to consultants; review and improve solution quality and documentation.
• Promote automation and operational excellence (e.g., PowerShell scripting, standard operating procedures).
• Troubleshoot and resolve complex issues across Microsoft 365 services (e.g., SharePoint Online, Teams, Power Platform, Entra ID, etc.).
• Support ITSM-aligned operations (incident/problem/change), ensuring changes and releases are executed safely and documented.

Requirements

• Proven experience as a Microsoft 365 Consultant or similar role (typically 5+ years).
• Deep knowledge of Microsoft 365 services including SharePoint Online, Teams, Entra ID/Azure AD and related services.
• Power Platform experience (Power Automate, Power Apps, Power BI) is a must.
• Strong understanding of identity and access management, compliance, and security within Microsoft 365.
• Familiarity with scripting and automation using PowerShell.
• Microsoft certifications (e.g., MS-100, MS-101, or equivalent) are desirable.
• Excellent communication and stakeholder-facing skills in English; ability to manage multiple priorities.

Tech Stack

• Azure
• ITSM

Benefits

• Nordex adheres to a policy of equal employment opportunity.