Senior Business Analyst

Role Overview

• Play a critical part in ensuring Gainwell is meeting our clients’ objectives in important areas.
• Be a knowledgeable bridge between clients, project managers, and technical staff to define, document, and share clear and actionable business requirements and expected impact.
• Help coordinate a business analyst team’s duties and activities and nurture newer team members by providing guidance and support.
• Analyze, plan, design, document, or make recommendations to improve business processes to support client’s technology goals.
• Lean in as a problem solver, proactively tackling issues as they arise with creativity and resilience.
• Exercise your ability to use basic analytical or relational database software — such as Excel or SQL — to quantify the anticipated impact of work.
• Act as a liaison between the Client and Gainwell Technologies technical groups to elicit data, documents, and other information for the Medicaid Management Information System (MMIS).
• Organize and lead business meetings with clients and stakeholders, demonstrating active listening and strong client-facing communication skills.
• Review, monitor, and support the Ad-Hoc Data Request process and the Findings process with stakeholders.
• Develop and deliver internal and external documents, regular/summary reports, flow charts, and others as required.
• Be a subject matter expert in the Medicaid Management Information System (MMIS) to provide end-user support, complete analysis and respond to process design discussions.
• Help verify that all requirements have been met by approving and validating test results.
• Thrive in a collaborative team environment that values independent thinking and encourages each team member to contribute meaningfully while working autonomously.

Requirements

• 6 or more years of experience in a relevant Business Analyst position
• 3 or more years of Medicaid and Medicare experience in Claims
• MMIS experience is essential
• Knowledge of computer programming concepts such as configuration, development and batch processing
• Advanced knowledge in analytical software such as Microsoft Excel or SQL and other requirement-mapping tools such as Application Lifecycle Management (ALM) tools
• Strong client communication skills translating client needs to actionable objectives through active listening and consultative engagement
• Strong analytical and business process re-engineering skills
• Strong executive presence and communication skills to deliver messages to business leaders, clients and technical personnel
• A leader who motivates others to action and communicates key technical ideas in a digestible way
• Comfortable working independently while contributing to a collaborative and supportive team culture.

Tech Stack

• SQL

Benefits

• generous, flexible vacation policy
• 401(k) employer match
• comprehensive health benefits
• educational assistance
• leadership and technical development academies