Air Cargo Office Supervisor

Role Overview

• Directing Leads and Agents within assigned functional area;\n
• Overseeing and advising on staffing requirements;\n
• Monitor/administer discipline/corrective action by or for subordinates;\n
• Ensuring customer satisfaction by daily feedback;\n
• Acting as liaison between Leads/Agents and upper management.\n
• Proactively monitors the work of assigned employees to ensure that customer satisfaction, safety, security, quality and employee relations meet or exceed standards.\n
• Ensures they administer practices in a fair and equitable manner, where all employees, customers, vendors and other third parties are treated with respect.

Requirements

• Must be at least 18 years of age.\n
• Must have valid driver's license.\n
• Associate degree (A.A.) or equivalent; six months to one-year related experience and/or a combination of both of education or experience.\n
• Must have Computer skills.\n
• Must be able to work weekends (i.e., Friday, Saturday, Sunday), holidays, and days off.\n
• Must be able to read, write, speak and understand the English language.\n
• Must be able to maintain site access and be able to work scheduled shifts.\n
• Must be able to follow directions and work safely.\n
• Excellent interpersonal skills and prior supervisory experience.\n
• Analytical skills and high comfort with data, computation and analytical methods to solve business problems.\n
• Strong experience in a related role with another logistics company or airline.

Benefits

• Access your pay when you need it through DailyPay app!\n
• On the spot awards offered through the Awardco Platform including gift cards and more!\n
• Multiple options for both full and part-time employees!\n
• Travel Discounts, Pet insurance, Discount Shopping & More!\n
• Wellness Programs offered to all employees!\n
• 401k program offered!\n
• Opportunity for Internal Mobility and transfers available!