Map selected current-state project delivery workflows, including opportunity-to-project handoff, contract finalization, project initiation, engineering execution, procurement coordination, customer change orders, forecasting inputs, field execution coordination, commissioning, and closeout handoffs.
Facilitate interviews and working sessions with cross-functional stakeholders to understand how work is actually performed today.
Document workflows using clear process maps, swimlanes, handoff points, decision points, roles, inputs, outputs, systems used, and common variations.
Identify and document process pain points, bottlenecks, unclear ownership, duplicate work, manual workarounds, inconsistent practices, and key handoff risks.
Build a practical current-state process library that PMO and operating leaders can use as a foundation for future-state process design.
Summarize findings, themes, and prioritized improvement opportunities for leadership review.

8+ years of experience in business process mapping, process documentation, PMO support, operations, project delivery, business analysis, or transformation-related work.
Experience documenting current-state workflows across cross-functional teams in a project-based, engineering, construction, industrial, automation, technical services, or similar environment.
Experience facilitating stakeholder interviews and workshops with functional leaders, project managers, and process participants.
Experience creating clear process maps, swimlanes, current-state documentation, and process assessment summaries.
Prior consulting, business analyst, PMO, Lean, Six Sigma, or operating model experience is a plus.

Business Process Consultant

Key skills