Medical Assistant – Clinical Service Specialist

Role Overview

• Welcoming patients
• Assisting medical staff
• Delivering safe, compassionate care
• Room clinic patients in person or virtually and update patient chart
• Communicate pertinent patient data to providers and nurses
• Provide administrative and front-end support: Greet patients, assist with scheduling, manage phone calls, and process payments
• Oversees and ensures efficient turnover of exam rooms
• Assist provider in the exam room as requested
• Collect, prepare, and submit ordered patient lab specimens
• Assist Patient Services team to obtain prior authorizations for treatments
• Triage patient phone calls and messages
• Orders and manages supplies under the direction of manager
• Disinfect and stock the exam rooms
• Maintain confidentiality of all company and patient records
• Communicate schedule changes to the team

Requirements

• High school graduate or equivalent, required
• Medical Assistant Certification, preferred
• CPR/BLS, required prior to start date
• 1 year of experience working within a clinical environment, required
• 1 year in an administrative, patient-facing, or customer service role, required
• Phlebotomy and lab processing skills, preferred

Benefits

• Medical, Dental, Vision
• HSA w/ Employer Contribution
• Touchcare
• Insurance Concierge Service
• 401K with Match up to 4%
• PTO: Accrual 3+ weeks
• PTO Buy-back, PTO Rollover, and PTO Donation Program
• Wellness Reimbursement Program
• $360 Annually
• Employee Referral Bonus
• Uncapped Bonus Potential
• Tuition Assistance Program & Professional Association Reimbursement
• Employee Assistance Program (Employer-provided)
• Short & long-term disability (Employer-provided)
• Life Insurance (Employer-provided)