Provide sales support to the community when needed.
Provide ongoing training to the sales staff as needed.
Oversee sales process at the property level including Oakmont Tour Experience and Tour Process Concierge Welcoming Standards, Tour Tree Phone Calls, Mail Out, and Sales Productivity Goals and Expectations
Networking Strategy, Effectiveness, and Productivity
All Sales and Special Events Including Luncheons, VIP and Grand Openings, Open Houses, Resident Referral Parties, etc.
In tandem with Marketing Directors, create and oversee marketing budget and plan for each community
Maintain Hold/Sold status reports by holding communities accountable to send accurately and timely
Evaluate lead-to-tour and tour to deposit ratios; train and follow up properly
Manage direct mail lists for each Community through high-speed marketing or selected company
Establish inside and outside sales call expectations and monitor the level of efficiency at each community
Help plan and partake in annual sales meetings
Provide ongoing training on special programs
Help create and maintain marketing process and procedures manual for Communities
Conduct mystery shops by hiring a company to ensure quality control
Establish and train all new development sales teams, and provide additional support to these teams as needed
Communicate regularly with Executive Directors to discuss the performance of the Sales and Marketing teams at each respective community

Requires a Bachelors degree in Communications, Public Relations, Marketing, or a related field or equivalent experience.
Required 2 years working in the senior industry in a sales capacity
Required experience with direct sales in Memory Care and Assisted Living
Ability to read, write and speak the English language and to interact and communicate effectively with employees, supervisors, residents, and their families
Must be highly motivated and able to work independently without supervision
Must pass a criminal record clearance and health and drug screening prior to employment
Must be willing and able to travel a minimum of 50% of the time

Regional Sales Specialist – Southern CA

Key skills