Develop automation solutions using tools such as AI frameworks / Python / SQL
Convert business requirements and process flows into technical workflows, scripts, and automation logic
Create reusable components, libraries, and frameworks to accelerate delivery
Implement API-led and event-driven automation where applicable
Design and develop AI-augmented automation solutions using LLMs, RAG pipelines, Copilot Studio, AI Builder, and Azure AI Services
Build intelligent document processing workflows leveraging OCR, form recognition, and LLM-based extraction
Develop conversational AI agents / chatbots integrated with enterprise data sources (Dataverse, SharePoint, Excel) for employee self-service and operational support
Perform unit testing, integration testing, and system testing for all automations
Ensure robust exception handling, logging, and monitoring is embedded in solutions
Track automation performance, success rates, failure trends , and benefits
Prepare technical documentation, design specs, SOPs, and release notes
Troubleshoot production incidents and perform root-cause analysis

Bachelor's/master's degree in Computer Science, Engineering, IT, or a related field
3+ years of experience in automation development
Strong knowledge of programming languages: Python, .NET, C#, SQL
Hands-on experience with Generative AI / LLM-based solutions (e.g., Azure OpenAI, Copilot Studio, LangChain, or similar frameworks)
Experience building RAG (Retrieval-Augmented Generation) pipelines for enterprise Q&A or document intelligence use cases
Familiarity with Azure AI Document Intelligence, or similar cognitive services for OCR, form processing, and email/document classification
Understanding of prompt engineering principles and techniques for reliable AI outputs
Excellent analytical and problem-solving abilities

Senior Automation Excellence Specialist

Key skills