Operations Lead Analyst – Business Acceptance Testing

Role Overview

• Lead Business Acceptance Testing for assigned releases, capabilities, and initiatives.
• Use business requirements, process risk, and release goals to define test strategy, coverage priorities, scripts, and expected outcomes.
• Analyze system, asset, configuration, and process changes to identify BAT impacts, risks, and readiness needs.
• Validate pricing information and related business outcomes to confirm accuracy, identify issues, and support strong provider experience.
• Partner with cross-functional teams to resolve defects, remove blockers, and support implementation of new programs.

Requirements

• High School Diploma or G.E.D.
• 5+ years of experience in a healthcare, business operations, testing, systems, pricing, or related environment.
• Experience leading or supporting business acceptance testing, regression testing, user acceptance testing, or similar validation work.
• Strong analytical, problem-solving, and critical-thinking skills.
• Ability to translate technical concepts, business requirements, and system changes into clear testing needs and business impacts.
• Ability to manage multiple priorities, work independently, and stay organized in a fast-paced environment.

Benefits

• Health insurance
• 401(k)
• Company paid life insurance
• Tuition reimbursement
• Minimum of 18 days of paid time off per year
• Paid holidays
• Leaves of absence