Contract Senior Analyst

Role Overview

• Manage complex supplier and customer pricing agreements with a high level of accuracy and accountability
• Review wholesale, supplier and customer agreements to identify required actions and ensure prices and eligibility are loaded correctly
• Analyze supplier bid awards and contract structures to determine the correct system hierarchy and customer access
• Ensure pricing setup and customer membership align with contract terms, supplier requirements and internal standards
• Maintain an assigned portfolio of suppliers and customers, monitor updates and resolve discrepancies quickly and accurately
• Collaborate with teams to support strategic, cross-functional and day-to-day pricing and membership needs
• Assist in reviewing agreement language and provide subject-matter expertise to support business decisions and protect company interests
• Support the timely implementation of new agreements and amendments related to pricing and membership
• Analyze pricing and membership data to identify trends, gaps and issues, then take action or recommend improvements
• Investigate and resolve escalated pricing, membership and billing issues within established timeframes
• Support reporting needs by reviewing team reports, ensuring follow-up actions are completed and collaborating with business intelligence teams to enhance reporting
• Help triage incoming work, support team workflow and contribute to consistent execution across the team
• Train and support new team members, share best practices and help improve team knowledge and performance
• Identify process and system improvement opportunities and contribute to projects that strengthen efficiency, accuracy and service

Requirements

• 3+ years of experience in a B2B manufacturing or distribution environment
• Experience working with contract pricing, membership eligibility, customer access or related agreement administration
• Experience reviewing and interpreting complex contracts, pricing terms or commercial agreements
• Experience using ERP systems such as SAP, Vistex, Oracle or similar platforms
• Strong analytical, problem-solving and data entry skills
• Intermediate Microsoft Office skills, including experience with Excel formulas
• Strong verbal and written communication skills and the ability to work effectively with cross-functional teams and stakeholders
• Ability to manage multiple priorities, meet deadlines and work accurately in a fast-paced environment

Tech Stack

• ERP
• Oracle

Benefits

• Remote work flexibility
• Professional development
• Growth opportunities
• No-smoking policies