About this role
Role Overview
- Support customers through inbound and outbound calls
- Deliver legendary customer service
- Resolve customer inquiries at the first point of contact
- Participate in ongoing training and coaching support
Requirements
- High School Diploma or equivalent
- Exceptional listening skills
- Ability to multitask and navigate through computer systems
- Digital literacy across devices
- Flexibility and positive attitude
- Previous collection or banking experience is an asset
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development