Assistant Director, Financial Aid Operations

Role Overview

• Assist in oversight of graduate/professional awarding, special programs and other aid initiatives.
• Serve as the point of contact between schools and the Office of Financial Aid regarding Graduate and Professional (G&P) student awarding.
• Coordinate all aspects of awarding, service priorities, and G&P operational processes.
• Provide guidance and student services to Graduate and Professional students.

Requirements

• Bachelor's Degree
• 3+ years Relevant professional level experience or equivalent combination.
• Must include experience with Peoplesoft Campus Solutions module (Financial Aid, Student Records, Student Financials, Academic Advisement, Campus Community, Admissions, etc.) or its equivalent.
• Prior supervisory experience and/or demonstration of increased responsibilities managing interconnected data and data systems within higher education or financial services fields.
• Excellent organizational, interpersonal, and communication skills.
• Familiarity with automated student financial aid systems, ability to identify process issues, make recommendations and collaborate on process and system enhancements.
• Knowledge of financial aid need analysis and federal/state financial aid programs.
• Ability to interpret and apply complex laws, policies and procedures.
• Familiarity with spreadsheet and database software applications.
• Fluency in Microsoft Excel, SQL.

Tech Stack

• SQL

Benefits

• NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040.