Supports clinical leadership and the care team in patient care activities by providing technical & logistical support within the IKC lane.
Serves as a subject matter expert for resource navigation, and onboarding/training needs.
Schedules & facilitates patient case reviews; Distributes patient list for review and recommendations to the care team after reviews.
Supports quality improvement activities through gathering, tracking, and reporting data as directed by the manager/supervisor and ROM lead.
Acts as subject matter advisor to peers related to navigating eligible health plan programs and resources
Supports onboarding and training activities in conjunction with clinical support CSM

Intermediate proficiency in MS Word, Excel, PowerPoint, and Outlook
At least 2 years of experience in a medical/health-related office with healthcare insurance billing experience
Able to work autonomously with minimum supervision
Able to effectively navigate the EMR system without supervision
Experience leading teams as a Supervisor or special project lead

Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform Star Learning.

Coordinator, Specialty Care

Key skills