About this role

Direct teams of Technicians installing, maintaining, and repairing advanced military equipment
Ensure high operational readiness and strict compliance with safety regulations
Coordinate on-site services, managing logistical support, and handling complex customer issues
Develop and execute field service and support strategies for Teledyne FLIR’s imaging systems worldwide
Act as the primary liaison with military personnel, contractors, and end-users
Monitor Key Performance Indicators (KPIs)
Define and develop project plans and schedules
Supervise and mentor Field Technicians

Bachelor’s degree in engineering, business administration, or a related technical field preferred
7+ years of experience in field service management; experience in military communication systems, aerospace, or advanced electronics preferred
Prior people leadership experience required.
Proven ability in troubleshooting, team leadership, project planning and technical writing.
Able and willing to travel approximately 20%
30%, mostly domestic with some international travel.
Applicants must be either a U.S. citizen, U.S. national, legal permanent resident, asylee, refugee or must be eligible to apply for and obtain the appropriate export control license from the U.S. Departments of State or Commerce.

Field Service Manager

Key skills