Senior Site Reliability Engineer

Role Overview

• Designs solutions to visualize key production support metrics enabling Operational Readiness and Site Reliability Engineer teams to identify scenarios requiring intervention
• Develops software solutions and/or improved processes to address work identified as ‘toil’ by collaborating with key partners to identify, track and remediate processes to free time allocated to reliability
• Partners with Development and Infrastructure teams to create error budget policies prioritizing reliability stories that fall below Service Level Objective (SLO) thresholds and suggests code optimizations, additional instrumentation and/or logging structures to gain service reliability visibility
• Identifies and plans for capacity bottlenecks, vulnerabilities and opportunities for reliability improvement, such as low level error rates and 'noise', and reduces manual support effort and/or improves system reliability
• Assesses monitoring for new changes with development partners and works with monitoring tools team to monitor dashboards and enhance application and system monitoring designs
• Engages as a subject matter expert in incident triage efforts, failure scenario modelling and works with the Problem Manager to diagnose root causes for complex/high impact incident/problem management investigations
• Collaborates with Development and Infrastructure teams to understand technical solutions and develop Service Level Indicators and SLOs to measure/improve the reliability of the services they support
• Lead complex platform reliability initiatives such as secondary-region readiness, egress/ingress observability, private DNS resolver monitoring, GenAI platform health checks, and enterprise dashboard automation.
• Define and mature SLIs, SLOs, reliability indicators, alerting standards, and service health reporting for Azure platform services.

Requirements

• Advanced experience in Azure platform engineering, SRE, cloud infrastructure, or enterprise cloud operations.
• Deep knowledge of Microsoft Azure architecture, including networking, identity, compute, PaaS, monitoring, security, governance, and resiliency patterns.
• Strong experience designing and developing Terraform modules and infrastructure-as-code automation in enterprise environments.
• Strong understanding of Azure landing zones, hub-and-spoke networking, ExpressRoute or enterprise connectivity, private endpoints, DNS, routing, firewalls, and workload isolation.
• Advanced observability experience with Azure Monitor, Log Analytics, Dynatrace, dashboards, alerting, metrics, and platform telemetry.
• Experience with SRE operating models, SLIs, SLOs, incident response, problem management, toil reduction, and production-readiness reviews.
• Strong scripting or programming experience with Python, PowerShell, Bash, Java, or similar languages.
• Experience operating highly available Azure IaaS and PaaS services in enterprise-scale environments.
• Ability to influence architecture and engineering decisions across multiple technical teams.
• Strong communication skills with the ability to translate complex engineering topics into actionable recommendations.

Tech Stack

• Azure
• Cloud
• DNS
• Firewalls
• Java
• Python
• Terraform

Benefits

• Health insurance
• 401(k) matching
• Flexible work hours
• Paid time off
• Industry-leading benefits