Knowledge & Innovation Assistant

Role Overview

• Manage complex calendaring for the CKIO and Directors, including scheduling meetings across multiple time zones, coordinating domestic and international travel arrangements, timely processing of Chrome River expenses and invoices.
• Provide administrative support to the broader department, including group travel coordination, guidance on travel bookings and expense processes and coordination of workspace hoteling.
• Coordinate internal and external meetings, programs and events.
• Arrange proper logistics based on meeting requirements.
• Compose, edit and proofread emails, presentation materials and other documents.
• Ensure key documents are maintained in the appropriate workspaces (i.e., iManage, OneDrive, SharePoint).
• Facilitate the onboarding process for new team members.
• Serve as a point of contact for onboarding-related questions.
• Maintain and regularly update the internal departmental intranet site with relevant content, documentation, and announcements.
• Collaborate with the Knowledge Operations Coordinator on operational initiatives, improving workflows, and facilitating team collaboration.
• Demonstrate intimate knowledge of stakeholders’ work habits and preferences.
• Anticipate needs and shepherd work forward with limited direction.
• Develop strong understanding of the work of the Department, other administrative departments, offices and practice groups.
• Build and maintain a professional network of peers across the Firm to assist in solving problems.
• Perform other duties as assigned.

Requirements

• Minimum of 1-3 years of experience as an administrative assistant or project/team administration
• Experience working in a law firm or professional services environment
• Strong project management and time management skills and ability to organize and prioritize work to meet deadlines in a fast-paced environment
• Strong attention to detail and self-motivated to produce accurate, timely and complete work product
• General digital and tech-savviness; comfortable learning new technologies
• Demonstrates advanced knowledge of Microsoft Office Suite
• Ability to work independently with limited supervision and strong attention to detail
• Excellent verbal, written communication and interpersonal skills and ability to build rapport with both attorneys and non-attorney professionals at the firm
• Sound judgment with respect to confidential and sensitive information.

Benefits

• This role is non-exempt meaning it is overtime pay eligible.