Provides effective sales administrative support to assist the team with bringing new members on board and retaining the customers we serve.
Supports Senior Managers of Medicare Sales, a Director and Career Medicare Sales Representatives.
Assists both members and agents who contact the office.
Addresses customer service needs, answering inquiries, taking messages, planning and promoting on-site events, managing event RSVPs.
Daily office duties such as receiving and sending mail through USPS and other delivery services, scheduling and support of office vendors and maintenance.
Support Sales Representative onboarding and training.
Management and support of regional expenses.
Order supplies and marketing materials, keep track of inventory, stock and maintain an organized supply area with current materials.
Perform sales reporting duties, creating and maintaining reports and information in various databases.
Ensure adherence to corporate policies and guidelines as well as CMS guidelines.
Coordinating and supporting team meetings and events.
General administrative duties

1+ years of administrative experience
Prior experience with technology, including advanced use of laptops, proficiency with the Microsoft Office suite, and an understanding of CRM tools and other sales or marketing resources, is required
Must be able to lift boxes up to 40 lbs. – position requires organizing, loading and unloading products and Medicare materials
Excellent Customer Service Skills and Communication Skills
Must be Self-directed and a genuine Team Player

medical, dental and vision benefits
401(k) retirement savings plan
time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
short-term and long-term disability
life insurance and many other opportunities

Sales Support Representative

Key skills