Customer Service Representative
Amsterdam, Minnesota, United States of America
Full Time
1 week ago
$16 - $17 USD
Visa Sponsor
Key skills
Communication
About this role
Role Overview
- Customer contact via phone/email to provide status updates and/or resolve concerns on orders
- Assist with order management ensuring timely delivery
- Tracking information and obtaining invoices for reconciliation
- Respond to emails accurately and in a timely manner
- Work on a wide array of reports
- Other tasks as required to meet team goals
Requirements
- 2+ years of related/relevant experience
- Strong attention to detail
- Communication skills
- Organizational skills
- Independent judgement
- Problem-solving abilities
- Knowledge of promotional products
- Knowledge of shipping methods
Benefits
- Health plans
- Dental coverage
- Vision coverage
- Wellness programs
- Life and disability coverage
- Flexible spending accounts
- Health savings accounts
- 401(k) plan with company match
- Paid time off (PTO)
- 64 hours of annual holiday pay