Gather, analyze, and document business, functional, user, and non-functional requirements.
Collaborate with business users, developers, and project teams to deliver effective software solutions.
Create user stories, tasks, bugs, and manage work items in Azure DevOps.
Perform system testing, validate functionality, and support production issues.
Participate in Scrum ceremonies, requirements workshops, and Agile development activities.
Assist with user training, documentation, and development of user guides.
Support accessibility testing and ensure compliance with WCAG 2.1 standards.
Provide ongoing customer support and maintain project documentation.

2+ years of Requirements Gathering
2+ years supporting software in a Production Environment
2+ years handling customer-reported issues
2+ years developing Business Requirements Documentation
2+ years conducting System Testing and validating application functionality
Strong documentation, communication, and organizational skills
Experience creating user stories, tasks, and bugs using Azure DevOps or similar tools
Knowledge of Business, Functional, User, and Non-Functional Requirements

Business Analyst

Key skills