Destify is a company focused on destination weddings, and they are seeking a Sales Manager to lead their sales team. The role involves coaching team members, maintaining accountability, and driving a positive culture to enhance performance and engagement.

Responsibilities:

Conduct weekly face-to-face 1:1s with every consultant. Covering scorecard performance, call feedback and a targeted skill-building activity
Complete a minimum of 2–3 call observations per rep per week with a completed observation form for every call
Conduct live side-by-side sessions for any rep performing below 80% overall scorecard, minimum once per week
Document every coaching session within 24 hours, including summary, skill activity, implementation status, next steps and commitments made
Follow up on skill implementation every rep leaves every 1:1 knowing exactly what they are working on and every manager knows whether it landed
Own the full accountability process from documented verbal discussions to PIPs, 30-day reviews and exit criteria
Review scorecards and ensure every rep is fully aware of where they stand, nothing comes as a surprise
Identify performance trends early and intervene before a gap becomes a pattern
Maintain all coaching and accountability documentation in the designated system current, complete and accessible
Exit the accountability process on clear terms a rep must sustain 80%+ for a full quarter before formal status is lifted
Facilitate bi-weekly L10 team meetings with a prepared agenda, covering performance, wins, issues and team alignment
Run multiple 15-minute pipeline stand-ups throughout the week every rep leaves knowing their pipeline status and their next actions
Use stand-ups to identify who needs support, who is tracking well and where urgency needs to be created, in real time
Maintain full visibility into every rep's pipeline at all times, not just at check-in
Set the tone every day energy, expectations and belief in the team are non-negotiable
Celebrate wins publicly and consistently on the scoreboard and in the room
Create an environment where reps feel seen, supported and challenged to grow
Partner with the Enablement Specialist to bring learning into the culture, not just into formal training sessions
Champion the team's success in every cross-functional conversation, advocate for your people
Partner with the Sales Enablement Specialist to identify skill gaps and ensure training is deployed and adopted
Coordinate with the Sales Ops Manager on tool usage, process adherence and Sales Assistant’s workflow standards
Provide the Director of Sales with regular, transparent updates on team performance, coaching activity and key risks
Participate in cross-functional discussions that impact the sales team and bring the team's voice to the table

Requirements:

3+ years of experience in a sales role with at least 1-2 years in a team lead, senior or management capacity
Proven track record of coaching sales reps to measurable performance improvement
Deep understanding of consultative selling and the ability to model and teach it in real time
Strong command of pipeline management, forecasting and performance metrics
Experience executing structured accountability processes PIPs, performance conversations and documentation
Ability to run high-energy, efficient team cadences that drive action not just conversation
High emotional intelligence, you can read a room, have hard conversations with care and build trust quickly
Comfort with CRM tools, scorecards, and sales reporting
Experience working within the Entrepreneurial Operating System (EOS) is a strong plus

Regional Services Manager

About this role