Whitlock Consulting Group (WCG) is a consulting firm focused on the utility and municipal sectors, guiding mid-sized utilities through significant technology investments. The Director of Project Management will lead the delivery for WCG Delivery, managing complex software implementations and establishing project standards and methodologies.

Responsibilities:

Serve as project manager on key implementation projects (approximately 60–80 hours per month), partnering with vendor and client-side project managers to ensure successful delivery
Define and document WCG Delivery’s project standards, delivery methodology, and PMO framework — the playbook that future projects and WCG project managers will follow
Act as the bridge between software developers, the delivery team, and the client, translating between technical and delivery needs and keeping all parties aligned
Manage scope, timelines, budgets, resources, and risk across engagements, holding both internal teams and vendor partners accountable in a constructive, relationship-centered way
Build and maintain strong stakeholder relationships across clients, vendor partners, and internal teams — the foundation of successful delivery
Provide executive-level project reporting, facilitating steering committee meetings and communicating project status, risks, and recommendations
Mentor and train other project managers, raising the bar for delivery quality across the practice
All other duties as assigned

Requirements:

Substantial project management experience leading complex software implementations, ideally gained with a software vendor or systems implementor
Proven ability to manage scope and expectations with demanding clients — finding ways forward without creating adversarial dynamics
Strong command of the mechanics of project management: planning, resourcing, budgeting, and timeline management
Experience using project management tools such as Smartsheet, Microsoft Project, Azure DevOps, Jira, or similar platforms
Excellent stakeholder-relationship skills and a consistent track record of following through on commitments
Experience working alongside or as a systems implementor, coordinating between vendors, integrators, and client teams
Demonstrated ability to lead through influence, build trust quickly, and create accountability across organizations without direct authority
Passion for building — standardizing processes, establishing a PMO, and developing other project managers
PMP certification preferred. A relevant master's degree and/or equivalent project management experience may be considered in lieu of certification
CIS or utility-sector experience is a plus but not required

Account Director, Talent & Influencer Integration

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