Senior Manager, Software Engineering, e-Commerce Fulfillment & Warehouse Systems

Crate and Barrel is seeking a results-driven Senior Manager, Software Engineering to lead engineering delivery for their eCommerce Fulfillment Warehouse Management Systems. This role will own the end-to-end technical strategy and team execution for a high-volume distribution center, supporting order fulfillment, automation flows, and systems integration.

Responsibilities:

• Lead the engineering team supporting WMS and fulfillment systems for a large-scale eCommerce distribution center
• Manage technical delivery for warehouse processes including receiving, picking, packing, replenishment, and shipping
• Drive integration and orchestration of 3rd-party systems (e.g., WES, Autostore (ASRS), cartonization, rate shopping, sorters)
• Partner with Product and Operations teams to shape evolving roadmap, define priorities, and ensure execution readiness
• Support and implement enhancements for fulfillment logic (e.g., replenishment, carrier onboarding, order flow optimizations)
• Provide architectural oversight for scalable, resilient, and observable systems
• Build and manage a growing team of engineers; develop technical talent and ensure knowledge sharing
• Collaborate with platform and DevOps teams to roll out cloud-native tools and API-first services

Requirements:

• Strong leadership and organizational management skills, with experience managing managers or multiple complex teams
• Deep understanding of software development processes, agile methodologies, and modern engineering practices at scale
• Excellent strategic thinking, project management, and execution skills
• Strong technical acumen with the ability to guide architectural decisions and resolve complex technical challenges
• Experience with resource planning, budget management, and strategic hiring
• Understanding of cloud technologies, scalable architectures, and DevOps principles
• Strong business awareness and ability to translate business needs into technical strategies
• 8+ years of experience in software engineering with 3+ years in a leadership role
• Experience with Blue Yonder WMS (preferably SaaS/cloud or Cognitive versions)
• Background in supply chain systems, warehouse execution, or logistics technology
• Strong understanding of system integration (REST APIs, events, platform patterns)
• Experience working with cross-functional teams across Product, Operations, and QA