Senior Solution Engineer

Built is an AI-powered platform transforming the way real estate is financed, developed, and managed. The Solutions Engineer will be responsible for delivering complex technical and workflow-driven solutions, partnering with Sales, Product & Engineering, and Client Success to ensure successful evaluations and implementations.

Responsibilities:

• Own the technical evaluation phase of the sales cycle for owner and developer prospects, from discovery through solution validation
• Partner with Sales to deeply understand and redesign complex real estate development workflows—including pre-development, construction, draw management, and reporting—within Built’s platform
• Conduct detailed discovery to assess:
• Current systems and tools (ERP, construction management, payments platforms)
• Stakeholder pain points, gaps, and success criteria
• Integration, reporting, and data requirements
• Design and deliver tailored, high-impact product demonstrations for executive, finance, and operational stakeholders
• Clearly articulate how Built’s solutions:
• Improve operational efficiency and transparency
• Reduce financial risk and administrative burden
• Drive better outcomes for debt and equity stakeholders
• Build and present ROI-based financial models that quantify value and business impact
• Establish credibility as a real estate development and construction finance expert with a strong understanding of:
• Development and construction-phase financial controls
• Owner and developer reporting requirements
• Risk management and compliance considerations
• Build trusted relationships with prospective and existing clients, including C-suite and senior leadership stakeholders
• Support Client Success during implementation and post–go-live by helping resolve complex workflow, reporting, or integration challenges
• Partner with Product & Engineering to:
• Assess configuration and integration requirements
• Share insights into recurring client pain points, emerging trends, and evolving owner/developer needs
• Influence enhancements to reporting, monitoring, and controls specific to OGC use cases
• Collaborate cross-functionally to ensure alignment across Sales, Product, and Client Success on:
• Go-to-market messaging
• Product positioning
• Demo strategy and execution
• Contribute subject matter expertise internally through:
• New hire onboarding and training
• Ongoing sales and solutions enablement
• Best-practice documentation and playbooks
• Represent Built externally by:
• Participating in national and regional industry conferences
• Serving as a proptech and owner/developer solutions expert Sharing industry insights, lessons learned, and customer success stories
• Support cross-promotion of Built’s owner/developer solutions alongside construction lending offerings for banks and non-bank lenders

Requirements:

• Strong technical aptitude with the ability to quickly understand and explain complex systems and workflows
• Prior experience in sales engineering, pre-sales, or consultative SaaS roles (proptech experience preferred)
• Proven expertise as a demo professional, able to tailor presentations to diverse audiences and decision-makers
• Exceptional communication and presentation skills, capable of engaging both technical and non-technical stakeholders
• Experience with ERP platforms in real estate or construction environments, such as Yardi, Sage, QuickBooks Online (QBO), MRI
• Familiarity with construction management platforms, including Procore, Sage Intacct / Construction, Autodesk Construction Cloud
• Solid understanding of digital payments, draw processes, financial controls, and compliance requirements
• Experience working in or adjacent to proptech or construction technology ecosystems