Built is an AI-powered platform transforming the way real estate is financed, developed, and managed. The Solutions Engineer will be responsible for delivering complex technical and workflow-driven solutions, partnering with Sales, Product & Engineering, and Client Success to ensure successful evaluations and implementations.
Responsibilities:
- Own the technical evaluation phase of the sales cycle for owner and developer prospects, from discovery through solution validation
- Partner with Sales to deeply understand and redesign complex real estate development workflows—including pre-development, construction, draw management, and reporting—within Built’s platform
- Conduct detailed discovery to assess:
- Current systems and tools (ERP, construction management, payments platforms)
- Stakeholder pain points, gaps, and success criteria
- Integration, reporting, and data requirements
- Design and deliver tailored, high-impact product demonstrations for executive, finance, and operational stakeholders
- Clearly articulate how Built’s solutions:
- Improve operational efficiency and transparency
- Reduce financial risk and administrative burden
- Drive better outcomes for debt and equity stakeholders
- Build and present ROI-based financial models that quantify value and business impact
- Establish credibility as a real estate development and construction finance expert with a strong understanding of:
- Development and construction-phase financial controls
- Owner and developer reporting requirements
- Risk management and compliance considerations
- Build trusted relationships with prospective and existing clients, including C-suite and senior leadership stakeholders
- Support Client Success during implementation and post–go-live by helping resolve complex workflow, reporting, or integration challenges
- Partner with Product & Engineering to:
- Assess configuration and integration requirements
- Share insights into recurring client pain points, emerging trends, and evolving owner/developer needs
- Influence enhancements to reporting, monitoring, and controls specific to OGC use cases
- Collaborate cross-functionally to ensure alignment across Sales, Product, and Client Success on:
- Go-to-market messaging
- Product positioning
- Demo strategy and execution
- Contribute subject matter expertise internally through:
- New hire onboarding and training
- Ongoing sales and solutions enablement
- Best-practice documentation and playbooks
- Represent Built externally by:
- Participating in national and regional industry conferences
- Serving as a proptech and owner/developer solutions expert Sharing industry insights, lessons learned, and customer success stories
- Support cross-promotion of Built’s owner/developer solutions alongside construction lending offerings for banks and non-bank lenders
Requirements:
- Strong technical aptitude with the ability to quickly understand and explain complex systems and workflows
- Prior experience in sales engineering, pre-sales, or consultative SaaS roles (proptech experience preferred)
- Proven expertise as a demo professional, able to tailor presentations to diverse audiences and decision-makers
- Exceptional communication and presentation skills, capable of engaging both technical and non-technical stakeholders
- Experience with ERP platforms in real estate or construction environments, such as Yardi, Sage, QuickBooks Online (QBO), MRI
- Familiarity with construction management platforms, including Procore, Sage Intacct / Construction, Autodesk Construction Cloud
- Solid understanding of digital payments, draw processes, financial controls, and compliance requirements
- Experience working in or adjacent to proptech or construction technology ecosystems