Keysight TechnologiesRemote
eCommerce User Experience Designer
United States
Full-time
2 weeks ago
$118,000 - $196,000 USD
H1B Sponsor
Key skills
UI/UX designcustomer usability testingB2B eCommerce technologiesHTMLCSSJavaScriptAgile Scrum methodologypresentation skillscommunication skillscollaboration skillsstrategic thinkingdetail-orientedGoAIMachine LearningAnalyticsPerformance OptimizationAgileScrumFigmaAdobe XDUsability TestingCommunicationCollaborationSales
About this role
Keysight Technologies is a leader in technology innovation, delivering solutions in various markets including communications and automotive. They are seeking an eCommerce User Experience Designer to transform business objectives and customer insights into intuitive web experiences, ensuring measurable improvements in conversion and satisfaction.
Responsibilities:
- Lead design activities on Keysight.com translating business requirements into functional solutions and web designs to ensure Keysight Global Sales objectives are met
- Conduct customer usability testing to obtain early customer validation and implement feedback to improve the design function
- Solve complex, high-impact project design and development problems by applying innovative UX principles and data-driven insights
- Engage with multiple sponsors and stakeholders across businesses, functions, and regions to inform design objectives
- Consult external design vendors for optimal visual designs
- Partner with IT peers to ensure a viable technical approach
- Collaborate with product owners and scrum teams to ensure quality delivery of designs
- Develop and maintain strong working relationships and partnerships with the Keysight IT organization
- Be the go-to person for B2B eCommerce web design and technology for Keysight’s eCommerce program
- Act as the customer experience champion
- Develop as the subject matter expert for several technology areas
- Maintain and use industry insight and best practices to offer optimal, innovative, and leading web solutions
Requirements:
- Minimum of 5 years of related web user experience design experience, preferably B2B eCommerce
- Bachelor's degree (or equivalent)
- Strong experience in UI/UX design, including storyboarding, wireframes, mock-ups, and proficiency with design tools (Figma, Adobe XD)
- Expertise in customer usability testing and implementing feedback to optimize user experience
- Ability to lead and manage design initiatives across cross-functional and geographically dispersed teams
- Familiarity with HTML, CSS, JavaScript, and popular frameworks (coding not required)
- Understanding of UX/UI principles, best practices, and modern web design standards
- Working knowledge of B2B eCommerce technologies and platforms (e.g., Adobe Experience Manager, Elastic Path, product information management systems, eProcurement gateways, payment gateways)
- Knowledge of SEO and web analytics tools for performance optimization
- Experience with emerging technologies such as AI, Machine Learning, and Chatbots
- Proficiency in Agile Scrum methodology and experience with hybrid project lifecycles (Agile + Waterfall)
- Strong presentation, communication, and collaboration skills
- Demonstrated commitment and passion for the customer and customer experience
- Passion for web design innovation and creativity
- Strategic thinker with a proactive approach to problem-solving
- Collaborative and globally sensitive team player
- Detail-oriented with a strong focus on quality and results
- Advanced degree preferred
- Bonus if experience is in Test & Measurement or related industry