Senior Product Designer, CIA - Insights Team

Netflix is a leading entertainment company that is focused on pushing the boundaries of storytelling and global fandom. The Senior Product Designer will work on research tools and experiences that balance consumer and enterprise needs, collaborating closely with cross-functional teams to deliver high-quality user experiences.

Responsibilities:

• Partner closely with multi-disciplinary team members - Enterprise and Consumer Design, Content Design, Product Management, Engineering, Data and User Research, Operations, and others to take the business to the next level
• Work across all stages of the design process (user research, ideation, concept development, validation, workflow diagramming, prototyping, final visual design, and implementation support)
• Deeply understand users and their needs, including user research and exploration
• Create beautiful, emotionally-compelling, pixel-perfect mockups and prototypes of the end-to-end user experience
• Conduct usability testing and iterate on designs with users
• Partner with PMs to craft systematic solutions that connect the dots between user needs, data, business goals, and business strategy
• Partner with engineers to build impactful products and features within the constraints of our technology and timeline
• Facilitate collaborative work sessions with all levels of company stakeholders
• Advance the discipline of product design within the organization and with partners and clients

Requirements:

• 8+ years as a Product Designer (or equivalent experience) with a strong portfolio showcasing consumer-facing and enterprise product design work
• Deep experience designing for mobile, TV and/or Web platforms, with a keen understanding of cohesive cross-device experiences
• Proven ability to tackle complex discovery and trust challenges in high-scale, evolving environments, especially where assets are limited
• Excellent communication skills with the ability to build alignment, tell compelling stories, and bring cross-functional partners along with you
• Strong visual design sensibility and exceptional storytelling paired with a user-first mindset; attention to detail in both structure and polish
• Experience connecting the dots across the organization with other related initiatives across the company while driving collaboration
• Humble, collaborative approach to partnering with PMs, engineers, and business stakeholders to find the best solution together
• Skills in advanced features of Figma such as Autolayout, Variables, DevMode, Responsive Prototypes, etc
• An outstanding portfolio, showcasing your strengths in visual design craft, interaction design logic, and the rationale behind your design decisions
• Effective English verbal/written communication and presentation skills, with the ability to successfully articulate design concepts to your team and senior stakeholders
• Strong ability to think technically and collaborate seamlessly with engineers and data scientists as it pertains to understanding the benefits, possibilities, and constraints of common coding languages and machine learning platforms
• Effective time management skills to balance project schedule with fast-paced deadlines
• Strong conceptual thinking that balances user needs, business goals, and feasibility
• Familiarity with building trust in user experiences, including managing transitions from third-party to in-house services
• Experience working with data scientists and customer research teams to enable best in class insights
• A track record of engaging and acquiring broad audiences, with sensitivity to global markets and localization needs
• Experience working with established design systems and understanding their impact on workflow scale and localization
• Experience designing for TV-specific interaction patterns (remote control navigation, focus management, etc.)
• Comfort collaborating with both technical and non-technical stakeholders to deliver nuanced, trustworthy experiences