Ampstek is seeking a Network Design Engineer with expertise in SD-WAN and Viptela. The role involves designing and configuring SD-WAN solutions for customer projects, engaging with customers and stakeholders, and ensuring high-quality implementations while adhering to service level agreements.
Responsibilities:
- Able to independently complete discovery, customer requirement, and coordination with Sales engineering to complete the SD-WAN design solution/configuration
- Directly engage customer, customer engineering team, and other customer 3rd parties to successfully design and deploy SD-WAN solution and follow up with any change request and troubleshooting as needed
- Proficiently process orders according to service level agreements (SLAs), M&P's, On-Time Performance objectives and quality standards
- Update all systems and databases with careful attention to detail
- Provide accurate and consistent internal and external customer communication during established intervals using phone, email
- Develop and maintain close working relationships with key stakeholders to understand evolving issues and requirements, understand upstream and downstream implications and dependencies, ensuring key solutions are executed and properly coordinated
- Maintain a commitment to safe practices and hold others equally accountable
- Complete designated amount of work in a specified timeframe with a high degree of quality
- Efficiently and accurately work with multiple types of information and/or perform multiple tasks simultaneously
Requirements:
- Associates degree or equivalent education and relevant experience
- 2+ years of related experience or equivalent
- May require technical certification
- Knowledge of Wide Area Network (WAN) and Local Area Network (LAN) Topologies
- Understanding and ability to interpret Circuit Designs
- Basic+ level of understanding circuits: DS1, DS3, Optical, Ethernet, and DWDM
- Intermediate experience with Network Hardware including Routers, Switches, Wireless Access Points
- Intermediate experience working with Internet and Private Network Solutions
- Intermediate experience configuring Customer Provided Equipment (CPE) Routers and Switches
- Intermediate experience working with Voice over Internet Protocol (VOIP) Equipment or Solutions
- Intermediate experience configuring CPE Routers and Switches
- Experience in working in a fast-paced environment and dealing with ambiguity (thinking outside of the box)
- Intermediate knowledge of Open Systems Intercommunication model, working knowledge of TDM, Ethernet, Voice, MPLS, Internet Protocol, Dense Wavelength Division Multiplexing (DWDM) and Classless Inter-domain Routing (CIDR)
- Fundamental knowledge of Routing Protocols and Hardware Platforms to include BGP, OSPF, TCP/IP, IP Routing, Cisco
- Layer 2 and 3 Hardware and Software plus Cisco IOS, ATM, Frame-Relay, Juniper, Juno OS, DNS, Radius and UNIX
- Exposure to Network Design (LAN, WAN and ISP) and troubleshooting
- Fundamental knowledge of all Ethernet Topologies
- CCNP+ equivalent with SD WAN Viptela design, configuration, and activation experience preferred