Senior Product Manager

Ncontracts is a leading provider of integrated risk management and compliance solutions for financial institutions. The Senior Product Manager will own the product strategy and execution for Platform Services, focusing on building the foundational infrastructure that powers the company's GRC portfolio and enhances user experiences across products.

Responsibilities:

• Own the platform services roadmap, prioritizing investments that maximize leverage across all product lines and accelerate feature delivery organization-wide
• Define platform capabilities including APIs, integration frameworks, authentication/authorization, data services, AI infrastructure, and shared UI components
• Partner with product managers across all Ncontracts products to understand their needs and translate them into reusable platform capabilities
• Write comprehensive technical specifications, API designs, and platform documentation that give Engineering clear direction
• Drive platform architecture decisions in collaboration with Engineering leadership, balancing scalability, performance, security, and developer experience
• Define platform adoption metrics and success criteria; track usage by internal teams and measure impact on development velocity
• Lead customer discovery with enterprise clients to understand integration requirements, API needs, and platform expectations
• Conduct competitive analysis of platform capabilities across GRC and enterprise SaaS vendors
• Champion platform-first thinking across the organization, building awareness of platform capabilities and driving adoption
• Partner with product managers across all product lines to understand their platform needs and ensure platform services enable their product roadmaps
• Collaborate with Engineering leadership on technical strategy, architecture decisions, and infrastructure investments
• Work with Solutions Engineering and Customer Success to understand enterprise integration requirements and API use cases
• Create internal developer documentation, guides, and enablement materials for platform services
• Present platform roadmap and capabilities to internal stakeholders and technical audiences
• Partner with Security and Compliance teams to ensure platform services meet regulatory and security requirements
• Support Sales Engineering with platform capabilities, API documentation, and integration demonstrations for enterprise prospects
• Build relationships with technology partners and ISVs to define integration requirements and opportunities

Requirements:

• 5+ years of product management experience in B2B SaaS, with at least 2+ years focused on platform, infrastructure, or developer products
• Proven track record building platform services, APIs, or developer tools that enabled other teams or external developers
• Strong technical depth with ability to engage in architecture discussions and understand system design trade-offs
• Experience defining API strategies and designing RESTful APIs or other integration frameworks
• Demonstrated success working with platform engineering teams in complex technical environments
• Understanding of cloud infrastructure, microservices architecture, and modern SaaS platform patterns
• Experience with platform adoption metrics and measuring developer productivity
• Outstanding communication skills with ability to translate technical concepts for non-technical audiences and business concepts for technical audiences
• Experience building AI/ML infrastructure or platforms that enable AI-powered features
• Background in API products, developer platforms, or platform-as-a-service offerings
• Experience with integration platforms, iPaaS solutions, or middleware
• Understanding of enterprise authentication, authorization, and security frameworks (SSO, SAML, OAuth, RBAC)
• Exposure to financial services technology or highly regulated industries
• Experience with open API standards, webhooks, and event-driven architectures
• Technical background (engineering, computer science) or formal training in software development