Juniper Square is dedicated to unlocking the potential of private markets through technology. They are seeking an experienced Senior Project Manager to manage client onboarding and project delivery, ensuring effective communication and collaboration with internal and external stakeholders.
Responsibilities:
- Independently own successful project delivery for clients by effectively leading internal and external facing project teams and managing schedule, scope, quality, risk and project resources
- Establish and maintain client relationships with key project resources, critical stakeholders and project team members
- Own and facilitate project meetings to communicate project goals, status, ownership, track updates on open items and prepare meeting minutes for distribution
- Manage project risk by escalating as appropriate to peers, management, or leadership
- Manage multiple work streams concurrently
- Primary point of contact and escalation point for the client and Juniper Square throughout the project life cycle
- Clearly communicate project objectives and expectations across varying levels of the organization, and externally
- Empathetically and creatively work with clients to overcome project blockers and drive stakeholder buy-in for continued forward progress
- Identify and track project milestones and health to ensure phase/critical path deadlines are met
- Become proficient in all aspects of Juniper Square’s project processes and product offerings to competently address client questions and concerns
- Ability to solve hard problems by taking a new perspective on existing solutions while utilizing analytical skills to determine the best solution
- Partner with Juniper Square stakeholders and clients to ensure a successful transition to production
- Continue to expand industry knowledge and project management skills to increase effectiveness and improve client experience
Requirements:
- 5+ years of experience in a client-facing role, preferred project management
- Enterprise customer-facing experience desired. Must have experience engaging with stakeholders at large, complex organizations
- Demonstrated leadership ability (management not required)
- Demonstrated competence in prioritization of time, resources, tasks, and people in order to meet deadlines and goals
- Must be able to communicate with others in a concise, prescriptive, persuasive and professional manner
- Must be flexible, well organized, and assertive in order to complete multiple tasks and meet the changing demands placed on his/her time
- Must be capable of gathering information from various sources to assist in critical decision-making using highly developed reasoning and good judgment
- Demonstrated ability to work under pressure
- Must be creative and work well as a member of a team to drive decision-making
- Performs under minimal supervision and can work independently
- Motivated by change, demonstrates comfort with an evolving work environment, and can adapt quickly
- Bachelor's degree or equivalent years of professional experience
- Experience working with customers in private markets (real estate, venture capital, private equity), finance, investments/investment banking and/or fund administration space is preferred