Senior Product Manager, Reporting

Attentive is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. The Senior Product Manager for Reporting will be responsible for ensuring the accuracy, consistency, and speed of Attentive’s reporting platform, collaborating with various teams to define a clear reporting strategy that enhances client experiences and builds trust.

Responsibilities:

• Own the definition, alignment, and long-term health of core reporting metrics across teams and products
• Resolve existing inconsistencies caused by differing source data or logic, and put guardrails in place to prevent future fragmentation
• Partner with Data and Engineering to establish clear metric standards, documentation, and governance
• Ensure customers experience a single, trustworthy version of the truth, no matter where they view their data
• Lead product discovery to deeply understand current pain points in reporting and analytics across CSM, ESM, and AM workflows
• Develop a product strategy that reduces manual reporting burden and unlocks Rev Org capacity to focus on strategic partnerships and high-value customer opportunities
• Own the end-to-end delivery of reporting and analytics enhancements, from requirements to launch to iteration in close partnership with EPD counterparts
• Define success metrics for reporting efficiency and track improvements in Rev Org time saved, reduction in support tickets, and improvements in customer satisfaction
• Build feedback loops with internal teams and customers to ensure the product continuously evolves to meet emerging analytics needs

Requirements:

• 4+ years of Product Management experience at a SaaS or data-driven company
• Proven experience owning data-rich products and translating complexity into clear, usable experiences
• A strong executor biased towards action who can move from ambiguity to shipped impact
• Customer-obsessed, you love talking to clients and turning qualitative feedback into concrete product decisions
• Comfortable working cross-functionally with Design, Data Science, Engineering, and other Product Managers
• Highly analytical, with a track record of setting measurable goals and evaluating outcomes post-launch
• An excellent communicator who can align diverse stakeholders behind a clear vision and roadmap
• Passionate about building tools customers trust and rely on
• Experience with marketing platforms, analytics products, or SaaS reporting tools