Project and Supplier Relationship Manager, Talent Acquisition - Remote

CSAA Insurance Group, a AAA insurer, is seeking a remote Project and Supplier Relationship Manager to join their Talent Acquisition team. This role is responsible for managing project delivery and supplier relationships, ensuring alignment with organizational goals while driving innovation and operational efficiency.

Responsibilities:

• Lead end-to-end project delivery by defining scope, objectives, success criteria, and governance to ensure clear direction and measurable outcomes
• Develop and implement detailed project plans including timelines, milestones, budgets, resource allocation, and risk management strategies
• Collaborate with cross-functional partners and subject matter experts to drive alignment, accountability, and successful execution
• Monitor project performance, proactively identify and minimize risks, and adjust plans as needed to meet deadlines and business objectives
• Communicate project status, insights, and proposals to executives and invested parties, ensuring clarity and informed decision-making
• Build and manage strategic supplier relationships to drive collaboration, innovation, and long-term value creation
• Negotiate and manage contracts, renewals, and service level agreements (SLAs) to optimize cost, performance, and risk
• Oversee supplier performance through KPI and SLA tracking, vendor scorecards, and compliance monitoring
• Identify and implement cost optimization and operational efficiency opportunities across supplier engagements
• Serve as the primary escalation point for supplier-related issues, partnering with Procurement, Legal, Risk, IT, and business teams to ensure timely resolution and continuity of service

Requirements:

• 6+ years of experience in project management, supplier relationship management, vendor governance, or a related strategic operations role
• Demonstrated experience leading small to large-scale, cross-functional projects from initiation through execution and close
• Experience managing strategic supplier relationships, including performance reviews, SLA/KPI development, and contract renewals
• Proven track record of influencing partners across functions including Procurement, Legal, Risk, IT, and business teams
• Strong executive presentation skills, including communicating status updates, risks, and recommendations to senior leaders
• Experience managing project budgets, cost optimization efforts, and financial tracking (POs, invoicing, forecasting)
• Ability to identify and mitigate risk while ensuring compliance with organizational policies and regulatory requirements
• Strong analytical and problem-solving skills with the ability to translate complex issues into actionable plans
• Proficiency with project management tools (e.g., Smartsheet, Jira, etc.) and visualization tools (e.g.,iGraphix, process flows)
• Broad business knowledge, political savvy, and ability to engage with and influence at all levels to implement strategic goals and translate them into tactical plans and objectives
• Highly developed understanding and knowledge of program design and implementation, and Project Management
• Independent, strategic thinker who fosters a culture of curiosity, creative-thinking and continual process improvement
• Can envision and drive a better future. Motivates and inspires others: Ability to inspire peers and leaders
• Lead in division and enterprise development of methods, techniques and criteria for programs and people
• Ability to handle complex issues with discretion and handle sensitive information
• Superior analytical skills with the ability to use data to create, develop and execute recruiting strategies
• Advise stakeholders and partners on performance and how to achieve positive business outcomes
• Exceptional communication, and influence skills, building relationships of trust with diverse internal and external stakeholders
• Outstanding consultative, collaboration, teamwork, and diplomacy skills
• Experience driving educational and recruiting programs for university level students
• Bachelor's degree or relevant experience required
• Experience supporting Talent Acquisition, HR Operations, or Workforce programs (e.g., ECW, RPO, staffing suppliers)
• Experience working in HR technology platforms (e.g., Workday, Phenom, GoodTime, AI-enabled tools)
• Exposure to AI governance, technology risk assessments, or vendor security/compliance reviews
• PMP, PgMP, Lean, Six Sigma, or other project management certification
• Experience leading change management initiatives in collaboration with formal change practitioners
• Experience building or running a Supplier Performance Management framework (vendor scorecards, quarterly business reviews, governance cadence)
• Actively shapes our company culture (e.g., participating in employee resource groups, volunteering, etc.)
• Lives into cultural norms (e.g., willing to have cameras when it matters: helping onboard new team members, building relationships, etc.)
• Travels as needed for role, including divisional / team meetings and other in-person meetings
• Fulfills business needs, which may include investing extra time, helping other teams, etc
• 5+ experience leading and building Talent Acquisition programs (ie campus recruiting, diversity recruiting, etc.)
• 5+ year experience in Talent Acquisition
• 3+ years of diversity and inclusion strategy and/or execution experience driving national and local relationships resulting in increased diverse pipelines and hires