Group Product Manager

National Debt Relief (NDR) is seeking an experienced Group Product Manager to lead their Operations Pod. This role involves driving the strategic direction of the Operations Pod within the Salesforce platform and overseeing a team of Product Managers to translate business needs into impactful solutions.

Responsibilities:

• Leads and oversees the work of Product Managers and Senior Product Managers within the Operations Pod, providing strategic guidance, mentorship, and support for their professional growth
• Translate business needs, market trends, and user stories into strategic product roadmaps and execution plans
• Collaborate with stakeholders to develop and implement Salesforce tools and processes that align with the business goals
• Oversee and guide the team in tracking and managing project milestones, deliverables, and timelines to ensure smooth deployments and timely deliveries
• Work closely with the developers and product teams on releases, including the implementation of quality gates
• Oversees impact analyses for current and future functionality, helping the team identify areas of improvement, innovation, and long-term scalability
• Maintain clear and consistent communication with stakeholders, colleagues, and leaders

Requirements:

• Bachelor's degree in business, computer science, or a related field required
• 8 years' experience in product management, preferably within the financial services or debt relief industry required
• 4 years recent experience in Salesforce, including administration, configuration, and product development required
• Excellent skills in strategic planning, product design, and problem-solving
• Exceptionally organized with meticulous attention to detail
• A solid track record in managing projects at scale, specifically within Salesforce
• A strong and effective communicator with the ability to engage stakeholders at all levels
• Experience in Agile project management process and tools like Jira/Confluence
• An MBA is a plus
• Familiarity with Lightning Design System Framework is a plus
• Experience in the financial services industry is highly desirable
• Computer competency and ability to work with a computer
• Prioritize multiple tasks and projects simultaneously
• Exceptional written and verbal communication skills
• Punctuality expected, ready to report to work on a consistent basis
• Attain and maintain high performance expectations on a monthly basis
• Work in a fast-paced, high-volume setting
• Use and navigate multiple computer systems with exceptional multi-tasking skills
• Remain calm and professional during difficult discussions
• Take constructive feedback
• Available for full-time position, overtime eligible if classified non-exempt