PMO Partners, LLC is seeking a Project Manager to lead clients' teams through the implementation of their loan/lease origination software. The role involves managing multiple projects, driving teams towards successful engagements, and contributing to process improvement initiatives.
Responsibilities:
- Leads and participates in strategic project planning sessions
- Manage all aspects of project life-cycle from start to finish
- Create and manage project plans including accurate work activities, dependencies, and milestones
- Plan, monitor, control, report and communicate on key aspects of the project such as scope, budget, schedule, and customer satisfaction
- Manage project risks, issues, and project problems through to closure. This includes identifying and negotiating win/win outcomes
- Prepare accurate status reports and steering committee reports and lead status and steering committee meetings
- Manage and drive the change control process across the client teams
- Escalate, keep informed and manage-up to relevant stakeholders as required
- Utilize resources in an efficient manner; clearly communicate work assignments and due dates
- Coordinate and drive work activities across project team and other departments as required
- Forecast resources accurately for projects assigned
- Lead and ensure smooth transitions from sales to PS and PS to support
- Build strong relationships with our client and their clients
- Understand our clients' implementation process and ensure project teams are following it
- Guide clients in implementation best practices and manage client expectations towards project goals and objectives
- Contribute to the improvement of professional services process, methodology and templates
- Achieve billable targets
- Coach and mentor junior team members
Requirements:
- Bachelor's degree in business or equivalent
- Must understand the full software development life cycle
- Must display our clients' core values
- Ability to execute tactically and think strategically
- Excellent verbal and written communication skills
- Strong analytical, problem-solving and time management skills
- Ability to meet deadlines and communicate status appropriately and timely
- Ability to persuade and influence
- Ability to train and mentor junior team members
- Excellent customer service skills that build elevated levels of customer satisfaction
- Independent worker who can operate with little supervision
- Confident and capable of managing multiple customers and projects concurrently
- Must have 2+ years Project Management experience in one of the following areas: Software implementation, Professional Services capacity, Equipment finance, leasing or general commercial lending, Salesforce
- Project Management Professional (PMP) Certification preferred but not required