Turner & Townsend is a global professional services company that partners with clients across various sectors to deliver impactful projects. They are seeking an Assistant Project Manager/Project Coordinator for Cultural Projects to provide data collection, analysis, project coordination, and administrative support within the performing arts and cultural sectors.
Responsibilities:
- Coordinate data collection, research, and benchmarking tasks
- Support feasibility and market study efforts by organizing survey tools, compiling demographic and industry data, and contributing to benchmarking research
- Assist in the analysis of attendance trends, market demand, and venue comparisons
- Prepare data visualizations and summaries to support client decision-making
- Draft, edit, and format memos, presentation decks, and interim reports for client deliverables
- Contribute to the development of project communications and summaries for internal and external use
- Assist with scheduling and logistics for client meetings, site visits, and public forums, tracking project deadlines, key milestones, and deliverables across project plans
- Coordinate project deliverable production, including formatting, graphic support, and final proofing
- Maintain digital platforms (such as project databases, file sharing systems, and shared calendars.)
- Document and distribute project notes, updates, and action items
- Maintain shared filing systems, project archives, and standard operating procedure documentation
- Handle confidential information with discretion
- Assist in preparing proposals, qualifications packages, and pitch materials for new business opportunities
- Track sales activity, lead generation, and proposal outcomes in CRM and project tracking tools
- Coordinate internally to review contracts, set up new projects, and monitor internal project-team resourcing
- Support scheduling and documentation of client kick-off meetings, interviews, and presentations
- Help to introduce new tools (AI or automation-enabled platforms) to support workflow efficiency improvements
- Develop and manage department calendar and deliverable tracking
- Maintain and manage client billing and progress reports in coordination with internal teams
- Manage team use of digital survey software, market research workflows, and project content creation tools, collaborating across internal Turner & Townsend teams
- SOX control responsibilities may be part of this role, which are to be adhered to where applicable
Requirements:
- 3+ years' experience in project coordination, administrative support, or related roles
- Strong organizational and multitasking skills with ability to manage competing deadlines
- Proficiency with Microsoft Office Suite, MS Project, Adobe Creative Suite, Canva, online project management platforms, and industry-specific research tools
- Skilled communicator across platforms—written, remote, and in-person
- Strong writing, formatting, and proofreading skills
- High level of professionalism, discretion, and attention to detail
- Experience supporting consulting or creative teams in arts, culture, architecture, or entertainment
- Bachelor's degree in related field
- Familiarity with CRM systems, market research platforms, or survey tools
- Comfort working in hybrid, remote, or multi-office teams
- A sense of humor and collaborative spirit
- Knowledge of systems and best practices specific to cultural institutions
- Expert ability to interpret specifications, contract documents, and RFPs
- Comprehensive understanding of specialized requirements for performance venues
- Experience navigating the unique partnership and stakeholder dynamics of cultural institutions
- Success managing mission-driven projects that balance cultural significance with practical project needs
- Ability to prioritize multiple concurrent projects while maintaining attention to detail