Ncontracts CareersSenior Product Manager

Ncontracts is a leading provider of integrated risk management and compliance solutions for financial institutions. They are seeking a Senior Product Manager to own product strategy and execution for their Platform Services, focusing on building foundational infrastructure and shared capabilities that enhance their product ecosystem.

Responsibilities:

• Own the platform services roadmap, prioritizing investments that maximize leverage across all product lines and accelerate feature delivery organization-wide
• Define platform capabilities including APIs, integration frameworks, authentication/authorization, data services, AI infrastructure, and shared UI components
• Partner with product managers across all Ncontracts products to understand their needs and translate them into reusable platform capabilities
• Write comprehensive technical specifications, API designs, and platform documentation that give Engineering clear direction
• Drive platform architecture decisions in collaboration with Engineering leadership, balancing scalability, performance, security, and developer experience
• Define platform adoption metrics and success criteria; track usage by internal teams and measure impact on development velocity
• Lead customer discovery with enterprise clients to understand integration requirements, API needs, and platform expectations
• Conduct competitive analysis of platform capabilities across GRC and enterprise SaaS vendors
• Champion platform-first thinking across the organization, building awareness of platform capabilities and driving adoption
• Partner with product managers across all product lines to understand their platform needs and ensure platform services enable their product roadmaps
• Collaborate with Engineering leadership on technical strategy, architecture decisions, and infrastructure investments
• Work with Solutions Engineering and Customer Success to understand enterprise integration requirements and API use cases
• Create internal developer documentation, guides, and enablement materials for platform services
• Present platform roadmap and capabilities to internal stakeholders and technical audiences
• Partner with Security and Compliance teams to ensure platform services meet regulatory and security requirements
• Support Sales Engineering with platform capabilities, API documentation, and integration demonstrations for enterprise prospects
• Build relationships with technology partners and ISVs to define integration requirements and opportunities

Requirements:

• 5+ years of product management experience in B2B SaaS, with at least 2+ years focused on platform, infrastructure, or developer products
• Proven track record building platform services, APIs, or developer tools that enabled other teams or external developers
• Strong technical depth with ability to engage in architecture discussions and understand system design trade-offs
• Experience defining API strategies and designing RESTful APIs or other integration frameworks
• Demonstrated success working with platform engineering teams in complex technical environments
• Understanding of cloud infrastructure, microservices architecture, and modern SaaS platform patterns
• Experience with platform adoption metrics and measuring developer productivity
• Outstanding communication skills with ability to translate technical concepts for non-technical audiences and business concepts for technical audiences
• Experience building AI/ML infrastructure or platforms that enable AI-powered features
• Background in API products, developer platforms, or platform-as-a-service offerings
• Experience with integration platforms, iPaaS solutions, or middleware
• Understanding of enterprise authentication, authorization, and security frameworks (SSO, SAML, OAuth, RBAC)
• Exposure to financial services technology or highly regulated industries
• Experience with open API standards, webhooks, and event-driven architectures
• Technical background (engineering, computer science) or formal training in software development