Key skills
SaaS product managementintegration-heavy softwareWMSOMS3PL platformsAgile software deliveryproduct tools Jiraproduct tools Aha!analytical skillsprioritization skillsexecution skillscommunication skillscollaboration skillsSaaSJiraAgileProduct ManagementCommunicationCustomer Success
About this role
Pitney Bowes is a company focused on delivering innovative solutions in shipping and fulfillment. They are seeking a Product Manager for WMS & 3PL Integrations within ShipAccel to drive the roadmap and delivery of capabilities that enable scalable fulfillment across connected warehouse and logistics systems.
Responsibilities:
- Define and execute the roadmap for WMS and 3PL integrations within ShipAccel
- Lead prioritization and delivery of capabilities enabling distributed and multi-node fulfillment
- Translate merchant and partner fulfillment needs into scalable product capabilities
- Develop a strong understanding of merchant fulfillment workflows and operational challenges
- Identify capability gaps that prevent customers from scaling fulfillment operations
- Evaluate build vs. partner opportunities to expand fulfillment coverage
- Enable fulfillment capabilities that unlock mid-market and enterprise merchant growth
- Support expansion of partner and 3PL ecosystems that drive platform adoption and revenue
- Ensure fulfillment capabilities contribute to merchant productivity and retention
- Collaborate across product, engineering, partnerships, and GTM teams to deliver integrations successfully
- Align with shipping and platform domains to ensure seamless end-to-end merchant workflows
- Coordinate with customer success and support to improve operational reliability
- Improve merchant operational efficiency through accurate order, inventory, and fulfillment synchronization
- Drive workflow automation and exception management improvements
- Reduce operational friction in distributed fulfillment scenarios
- Serve as subject matter expert for fulfillment integrations and workflows
- Provide roadmap updates, business impact reporting, and integration guidance to stakeholders
- Represent merchant and partner needs in planning and prioritization decisions
Requirements:
- 3+ years experience in SaaS product management, ideally in ecommerce, logistics, fulfillment, or operational software
- Experience delivering integration-heavy or workflow-driven software products
- Strong analytical, prioritization, and execution skills
- Ability to work across technical and business stakeholders
- Experience collaborating with distributed or global teams
- Excellent written and verbal communication skills
- Experience with WMS, OMS, 3PL, or fulfillment platforms
- Familiarity with ecommerce and shipping ecosystems
- Experience in Agile software delivery environments
- Experience with product tools such as Jira, Aha!, or similar platforms