Content Engineer

Stedi is a leading programmable healthcare clearinghouse focused on facilitating efficient transaction exchanges in the healthcare sector. They are seeking a Content Engineer to create high-quality technical content for developers and technical teams, emphasizing clarity in complex healthcare billing workflows and technical systems.

Responsibilities:

• Research: You’ll find and research topics our customers want to learn more about. You’ll source ideas from support requests, sales calls, demos, Slack community posts, and Stedi’s own industry experts
• Create world-class technical content: You’ll produce and publish technical content that’s engaging to our customers and prospects. This may include: + Blog posts + Email newsletters + Changelog entries + Social media posts + Product demo videos + Podcast episodes + Video shorts + Sales one-pagers and presentations + Website copy + Other content that’s needed or you suggest
• Measure your impact: You’ll determine how well your content is working by looking at outputs that matter, such as inbound leads, and adjust your strategy as needed

Requirements:

• You're an expert technical communicator. You've created high-quality technical writing, video content, or both. You can explain complex workflows and complicated concepts in plain English without dumbing them down
• You're a builder. You love to design and scale systems that work. You're comfortable experimenting with new technology and tools to get more done with less
• You're technical. You're comfortable making REST API requests, writing scripts, building demo apps, and using the command line. You may have previous experience as a software developer, technical writer, or something similar
• You're fast. You can create compelling, digestible technical content in a day or less when given access to any tools you need
• You're the voice of the customer. You have a knack for figuring out what matters to customers and prospects. You love storytelling and can bring that enthusiasm to Stedi's products
• You create and execute your own work. You'll own content production from end to end, from ideation and publication to measurement
• You move quickly. We move quickly as an organization. This requires an ability to match our pace and not get lost. You'll be expected to respond with urgency, communicate what you're working on, and ask for help when you need it
• You thrive on details. No task is too small in order to find success, generate revenue, and improve our costs