Carenet HealthRemote
Healthcare Customer Service Rep | $ 15.00 per hour! | Starts 3/19/26
United States
Full-time
2 weeks ago
$15 USD
H1B Sponsor
Key skills
High School Diplomacomputer experienceCustomer service skillsInternet speed requirementsMicrosoft OutlookMicrosoft WordDual monitors setupCaringcompassionOral communication skillsWritten communication skillsCommunication
About this role
Carenet Health is a company that has been improving healthcare experiences for over 30 years. They are seeking a Healthcare Customer Service Representative who will interact with patients and assist them with scheduling appointments, benefits information, and conducting surveys to enhance their healthcare experience.
Responsibilities:
- Enjoy making outbound calls and reaching out to patients, members, and customers
- Outreach to patients to schedule appointments for preventative health screenings, assess for high risk or other healthcare appointments
- Have a passion for helping patients make decisions that will enhance their healthcare experience
- Make welcome calls and assist members and patients with benefits and insurance information
- Outbound calls to conduct surveys
- The best part, you will be making a difference in someone’s life!
Requirements:
- High School Diploma or General Education Degree (GED) required - this will be verified during background check
- Strong computer experience (data entry, screen navigation, keyboarding)
- Experience with Microsoft Outlook (email) and Word
- Excellent customer service skills
- Ability to adhere to daily schedules and duties
- Excellent oral and written communication skills
- Excellent demonstration of caring and compassion
- Able to provide 2 monitors at least 22 inches with HDMI and Display ports
- Able to meet the required internet speed of 100mbps download/20mbps upload