Key skills
Identity & Access ManagementIdentity GovernanceAdministrationEndpoint SecurityREST APIsAPI testing toolsIAM ComplianceScripting knowledgecommunicationProblem solvingCollaborationAdaptabilityIAMEntra IDOAuthOktaLDAPActive DirectorySSOPostmanCommunicationProblem SolvingCustomer SuccessSales
About this role
CyberArk, a Palo Alto Networks company, is the global leader in identity security, trusted by organizations around the world. They are looking for a customer-obsessed Solutions Engineer who will support Workforce IAM and IGA initiatives, working directly with customers to design secure identity solutions and drive opportunities from discovery through technical close.
Responsibilities:
- Act as a Subject Matter Expert (SME) to support both Workforce IAM and IGA initiatives across the Central US region
- Work directly with customers and prospects to understand their business goals and design secure, scalable identity solutions that meet them
- Lead engaging product demonstrations, run workshops, guide evaluations, and partner with Sales Specialists to drive opportunities from discovery through technical close
- Support marketing efforts that generate new pipeline, contribute to technical content like demos and videos, and offer real-world feedback to Product teams
- Clearly explain technical capabilities, identify integration paths, and troubleshoot challenges to impact customer success
Requirements:
- A passion for working with customers and a deep belief in problem solving as a team sport
- Advanced knowledge (3-5 years) of Identity & Access Management, Identity Governance and Administration and/or Endpoint Security related technology – i.e., MFA/SSO, IDP/Directory Services/Federation, OAuth, OIDC, Identity lifecycle management, No-Code/Low-Code automation, Least Privilege principles, and other related topics
- Knowledge of Identity & Access Management vendors and products; ability to compare with CyberArk products. An emphasis on (IAM/IGA) vendors and technologies in use across large enterprises for both on-premises and cloud is preferred
- Exposure to and or administering identity platforms/directories like CyberArk, Active Directory, LDAP, SailPoint, Saviynt, Okta, or Microsoft Entra ID
- An understanding of security concepts and the development of security roles within organizations that meet functional, technical, and regulatory requirements
- Proficiency with REST APIs and use of API testing tools like Postman or Bruno
- Deep understanding of IAM Compliance, Governance, Lifecycle and Workflows best practices
- Excellent communication skills, with a strong drive to teach, document, and enable others
- MIS/Computer Science Degree, CISSP or equivalent experience required
- Ability to travel up to 30%
- Scripting knowledge is preferred