Key skills
Big DataAIPrivacyInformation securityPre-sales experienceCustomer needs assessmentData governanceTroubleshootingEnterprise data architectureProof of Concept executionRDBMS systemsNo-SQL data storesHadoop technologiesCloud technologiesIdentityAccess ManagementLinuxDockerKubernetesTechnical communicationCustomer relationship skillsExecutive presentation skillsMultitaskingData Loss Prevention toolsBachelor's degreeMaster's degreeInterpersonal communicationOrganization skillsDocumentation creationSQLRedshiftHadoopCassandraAWSAzureS3DynamoDBBlob StorageMongoDBCommunicationPresentation SkillsCustomer SuccessSales
About this role
BigID is an innovative tech startup focusing on data security, compliance, privacy, and AI data management. The Solutions/Presales Engineer will work closely with the Sales team as a technical subject matter expert, influencing customer decisions and driving successful implementations of BigID’s platform.
Responsibilities:
- Work with the Sales team as the technical subject matter expert for BigID’s platform during customer calls and presentations
- Use market and technical knowledge to consult on best practices and offer constructive direction for solution architecture and design
- Stay up-to-date on relevant competitive solutions, products, and services/offerings
- Drive customer success with real-world knowledge and recommendations
- Develop a trusted advisory role with customers, communicating upcoming product changes, enhancements, and serving as an internal voice of the customer
- Work with the post-sales teams to ensure every customer realizes the value of the BigID Platform and continues to contribute to the success of BigID customers
Requirements:
- Interpersonal communication, customer relationship, executive presentation skills
- Excellent organization skills and ability to multitask in a fast-paced startup environment
- Demonstrated ability to address customer needs and provide best practices
- Strong background in Big Data, AI, privacy, data governance, or information security
- Good troubleshooting abilities and a methodical approach
- Ability to describe complex technical concepts to diverse audiences: executives, business stakeholders, and technology practitioners
- Passion for demonstrating solutions and ability to provide technical input during the sales process
- Broad understanding of enterprise data architecture, privacy, and security technologies
- Ability to plan, execute and close out a Proof of Concept with minimal assistance and oversight
- Desire to share knowledge through excellent documentation creation and RFI/RFP responses
- Some prior experience with one or more of the following: RDBMS systems, no-SQL data stores (MongoDB, Cassandra, DynamoDB), Hadoop technologies (such HDFS, Hive, HBase), cloud technologies (AWS EMR, S3, DynamoDB, Redshift, Azure file and blob storage, etc.)
- Proficient in Linux and container framework (Docker and Kubernetes)
- Minimum of 3 years in a pre-sales or consulting role within a multinational environment
- Bachelor's degree in computer science or related discipline
- Prior experience with Identity and Access Management or Data Loss Prevention tools
- Master's degree