Cardinal Health is a leader in healthcare solutions, and they are seeking a highly skilled Engineer, ServiceNow Platform Developer. In this role, you will design, develop, and implement ServiceNow solutions that align with business requirements, optimizing capabilities to support IT Service Management and other modules.
Responsibilities:
- Design, develop, and implement applications and integrations on the ServiceNow platform to meet business requirements
- Develop and implement integrations between ServiceNow and other enterprise systems using API’s and other integration tools
- Design automated processes using tools like Flow Designer, Workflow Editor, ServiceNow Studio and Integration Hub
- Perform unit testing, UAT, and manage code movement (update sets) to production
- Execute software installations, creation, configuration, and loads
- Create and maintain release notes, user guide, and knowledge base documentation
- Participate in platform communities and stay up to date on new software technologies and best practices
- Promote ServiceNow best practices and recommend out of the box solutions where appropriate
- Support and guide Citizen Developers in using App Engine Studio and low-code/no-code tools, ensuring compliance with governance policies
- Recommends process improvements and displays a continuous improvement mindset
- Troubleshoot issues, provide ongoing support, and implement system enhancements
- Document technical designs, configurations, and development processes for knowledge sharing and compliance
Requirements:
- 4+ years of hands-on experience in developing enterprise software and solutions
- Bachelor's degree in related field, or equivalent work experience
- Advance Degree
- 4-8 years of experience
- Experience with a scripting language, such as PowerShell, Perl or Python
- Experience with GCP, AWS, or Azure Cloud Infrastructure
- Experience with integration components such as SSO, LDAP
- Experience with web technologies such as AJAX, XML, CSS, HTML, JavaScript, Web Services (SOAP, REST)
- Experience with databases and data-driven web applications
- Experience in the System Development Life Cycle (SDLC) processes including client requirement analysis and system design, and/or software engineering principles
- Understanding of Incident Management, Change Management, Configuration Management, and Release Management as it relates to ITIL
- ITIL v4, CSA, CSD or CIS Service Now Certifications is a plus
- Hands-on experience with UI Builder for creating modern, responsive user interfaces
- Experience in building and customizing Workspaces and Next Experience Workspaces
- Familiarity with ServiceNow App Engine Studio and low-code/no-code development
- Experience with ServiceNow AI Control Tower is a plus