Key skills
Telecommunications experienceNetwork designFiber optic designTechnical presentationsOSI modelMPLSDWDMMetro EthernetIP-based servicesVisio proficiencyAnalytical skillsOrganizational skillsProblem-solving skillsCollaboration skillsCommunication skillsLeadershipProject ManagementMentoringCommunicationCollaborationSales
About this role
Segra is a company specializing in Carrier and Wholesale services, and they are seeking a Sales Engineer to support their Carrier Sales teams. This role involves providing pre-sales technical support, engaging with clients to design network solutions, and acting as a liaison between various teams to ensure successful project execution.
Responsibilities:
- Provide pre-sales technical support to Carrier Sales teams and Wholesale customers across assigned markets
- Engage directly with Carrier and Wholesale clients to identify network needs, validate technical requirements, and design scalable solutions
- Design and present advanced telecommunications solutions including fiber-based services, wavelength transport, Ethernet, IP, and dark fiber
- Support complex sales opportunities including RFPs, RFIs, and large-scale carrier network builds
- Prepare and deliver technical presentations, solution designs, diagrams, maps, and statements of work
- Communicate technical concepts clearly to technical and non-technical stakeholders
- Partner cross-functionally with Network Engineering, Operations, and Project Management teams
- Mentor and provide guidance to other Sales Engineering team members
- Support internal process improvement and sales enablement initiatives
Requirements:
- Minimum of 4 years of experience in telecommunications or a related technology field supporting pre-sales technical design
- Experience supporting Carrier or Wholesale customers in a Carrier or Wholesale Sales Engineering environment
- Background designing and supporting complex telecommunications and network solutions
- Experience partnering with Sales teams to support revenue growth
- Experience working with Outside Plant and Network Design Engineering teams, as well as post-sale Project Delivery teams
- OSI model
- Fiber optic network design
- DWDM
- MPLS
- Metro Ethernet
- Transport delivery
- IP-based services
- Experience creating network diagrams, topology drawings, and technical documentation
- Proficiency with Visio, Google Earth, GIS tools, and Microsoft Office applications
- Bachelor's degree in Information Technology, Telecommunications, Engineering, MIS, or equivalent industry experience
- Strong analytical, organizational, and problem-solving skills
- Excellent written and verbal communication abilities
- Ability to manage multiple priorities in a fast-paced sales environment
- Strong collaboration and influence skills
- Prior mentoring or leadership experience preferred
- Other telecommunications certifications such as CCNA, CCDA, CCNP, CCDP, MEF, or similar are preferred