CJA/Web SDK Engineer

Blue Acorn iCi is a digital experience partner helping global brands design, build, and optimize the future of customer engagement. The CJA / Adobe Web SDK Engineer is responsible for designing, implementing, and maintaining data collection and event instrumentation that powers analytics, reporting, and personalization use cases across Adobe Experience Platform.

Responsibilities:

• Implement and configure Adobe Web SDK for web and digital experience data collection
• Design and deploy event instrumentation aligned with business and analytics requirements
• Validate event payloads, identity capture, and data collection accuracy
• Maintain versioning, documentation, and governance of tracking implementations
• Map digital interactions to XDM schemas and field groups
• Configure and manage datastreams, tags, and environment promotion workflows
• Ensure accurate identity and consent signals are captured and passed downstream
• Optimize data capture strategies for performance and maintainability
• Enable data flows into Adobe Experience Platform and Customer Journey Analytics
• Support integrations with RTCDP, AJO, and other downstream consumers
• Provide consistent data interfaces supporting reporting, segmentation, and personalization use cases
• Collaborate with platform teams to align collection with enterprise data models
• Monitor event data quality, completeness, and schema adherence
• Troubleshoot collection gaps, duplication, latency, or identity issues
• Implement governance and consent enforcement within collection configurations
• Ensure observability and validation practices are embedded in deployment workflows
• Partner with frontend, analytics, and data engineering teams on instrumentation strategy
• Participate in architecture discussions and contribute to collection standards
• Support CI/CD-style deployment workflows for tags and configuration changes
• Produce documentation for tracking plans, mappings, and implementation decisions

Requirements:

• Hands-on experience implementing Adobe Web SDK
• Experience with Adobe Experience Platform data collection and datastream configuration
• Experience supporting Customer Journey Analytics datasets and reporting readiness
• Strong understanding of digital analytics instrumentation practices
• XDM schema mapping and event modeling
• Understanding of identity capture and linkage strategies
• Data quality validation and governance awareness
• Familiarity with consent and privacy signal handling
• Experience working within collaborative delivery workflows and version control practices
• Familiarity with deployment lifecycle management for data collection/tagging environments
• Strong troubleshooting and validation skills
• Experience working within Adobe Experience Cloud ecosystems
• Exposure to RTCDP or Journey Optimizer integrations
• Understanding of event streaming or real-time data ingestion concepts
• Experience supporting enterprise-scale analytics implementations