Expert, SMB Sales Development

T-Mobile is a company that invests in its employees through a comprehensive Total Rewards Package. The Expert, SMB Sales Development role is essential for driving growth by identifying and creating new business opportunities within the small and medium business segment, focusing on outbound prospecting and lead qualification to support sales efforts.

Responsibilities:

• Conduct outbound prospecting via phone, email, and social media to generate new business leads within the small and medium business segment
• Manage and cleanse data in the customer relationship management system to maintain accurate records of prospecting activities
• Communicate with prospects to understand their needs and build interest in business solutions
• Follow established lead management and qualification processes to ensure consistent lead handling
• Provide feedback to marketing on lead quality, processes, and performance to improve outreach effectiveness
• Qualify leads and schedule appointments to support the sales team’s closing efforts
• Also responsible for other duties/projects as assigned by business management as needed

Requirements:

• High School Diploma/GED (Required)
• Excellent communication and interpersonal skills, with the ability to effectively convey information and build relationships with clients and team members. Strong written and verbal communication abilities. (Required)
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities effectively. (Required)
• Self-motivated with a results-driven mindset, demonstrating initiative and the ability to work independently. (Required)
• Ability to work independently and as part of a team, collaborating with colleagues to achieve common goals. (Required)
• Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, Teams, and Outlook. (Required)
• At least 18 years of age
• Legally authorized to work in the United States
• Less than 2 years Call center/sales experience (Preferred)