CJA/Web SDK Engineer

Blue Acorn iCi is a digital experience partner helping global brands optimize customer engagement. The CJA / Adobe Web SDK Engineer will design and implement data collection and event instrumentation for analytics and reporting across Adobe Experience Platform, collaborating with various teams to ensure data quality and performance.

Responsibilities:

• Implement and configure Adobe Web SDK for web and digital experience data collection
• Design and deploy event instrumentation aligned with business and analytics requirements
• Validate event payloads, identity capture, and data collection accuracy
• Maintain versioning, documentation, and governance of tracking implementations
• Map digital interactions to XDM schemas and field groups
• Configure and manage datastreams, tags, and environment promotion workflows
• Ensure accurate identity and consent signals are captured and passed downstream
• Optimize data capture strategies for performance and maintainability
• Enable data flows into Adobe Experience Platform and Customer Journey Analytics
• Support integrations with RTCDP, AJO, and other downstream consumers
• Provide consistent data interfaces supporting reporting, segmentation, and personalization use cases
• Collaborate with platform teams to align collection with enterprise data models
• Monitor event data quality, completeness, and schema adherence
• Troubleshoot collection gaps, duplication, latency, or identity issues
• Implement governance and consent enforcement within collection configurations
• Ensure observability and validation practices are embedded in deployment workflows
• Partner with frontend, analytics, and data engineering teams on instrumentation strategy
• Participate in architecture discussions and contribute to collection standards
• Support CI/CD-style deployment workflows for tags and configuration changes
• Produce documentation for tracking plans, mappings, and implementation decisions

Requirements:

• Hands-on experience implementing Adobe Web SDK
• Experience with Adobe Experience Platform data collection and datastream configuration
• Experience supporting Customer Journey Analytics datasets and reporting readiness
• Strong understanding of digital analytics instrumentation practices
• XDM schema mapping and event modeling
• Understanding of identity capture and linkage strategies
• Data quality validation and governance awareness
• Familiarity with consent and privacy signal handling
• Experience working within collaborative delivery workflows and version control practices
• Familiarity with deployment lifecycle management for data collection/tagging environments
• Strong troubleshooting and validation skills
• Experience working within Adobe Experience Cloud ecosystems
• Exposure to RTCDP or Journey Optimizer integrations
• Understanding of event streaming or real-time data ingestion concepts
• Experience supporting enterprise-scale analytics implementations