Senior Cloudflare One Specialist Solutions Engineer, US East

Cloudflare is a company dedicated to building a better Internet, operating one of the world’s largest networks that serves millions of websites and Internet properties. The Senior Cloudflare One Specialist Solutions Engineer will act as a technical expert and strategic advisor, partnering with the sales team to engage customers and demonstrate how Cloudflare's Zero Trust and SASE solutions can address their security and performance needs.

Responsibilities:

• Serve as a trusted technical advisor to our customers, helping them architect the optimal solution for their business needs using the Cloudflare One product suite
• Guide qualified prospects through the solution design and proof-of-concept stages, effectively demonstrating the key capabilities and value of the Cloudflare One portfolio
• Collaborate with sales partners to consistently achieve pipeline generation and revenue goals
• Analyze customer IT landscapes and security requirements to develop robust architectures that support their strategic objectives
• Clearly articulate the benefits and technical differentiators of the Cloudflare One product portfolio against competing solutions
• Enhance customer retention by identifying, capturing, and communicating product gaps or feature requests to internal product and engineering teams
• Collaborate with Product Teams by being the voice of our customers by sharing insights, trends, and product gaps to help shape the product suite and solution roadmap
• Collaborate with our Partners to grow mindshare and grow our Partners technical proficiency

Requirements:

• 5+ years of experience in a customer-facing technical role such as Technical Sales, Solutions/Systems Engineering, or a related field
• Demonstrated experience presenting technical solutions and communicating the value of network and security transformation to senior-level executives
• Deep understanding of the modern cybersecurity landscape, including common threats (e.g., malware, ransomware, phishing, botnets) and mitigation strategies
• Fundamental knowledge of customer network and application architectures, including hybrid environments leveraging public clouds (Azure, AWS, GCP)
• Solid grasp of SASE concepts and Zero Trust networking architectures
• Hands-on experience with one or more of the following: Secure Web Gateway (SWG), CASB, DLP, DNS security (including DNS over HTTPS), Identity Provider (IdP) integration (SAML, OTP), Email Security, and SIEM/log analytics platforms
• Proficiency with networking fundamentals, including routing, subnetting, VPNs, and SD-WAN concepts
• Familiarity with client operating system fundamentals and software distribution methods
• Knowledge of the competitive landscape for CDN, WAF, DDoS mitigation, and Zero Trust Network Access (ZTNA) solutions
• Direct experience with Cloudflare's Zero Trust solutions (Access, Gateway, Browser Isolation, Email Security) is a significant plus
• Strong project management skills, with the ability to work to deadlines and prioritize effectively among competing goals