Product Manager - Vault CRM Suite

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. The Product Manager for the Vault CRM Suite will influence product direction and strategy, collaborate with experts, and drive AI and data initiatives to enhance customer engagement in the life sciences sector.

Responsibilities:

• Participate in the full product lifecycle, from ideation and pitching through design, development, and delivery to bring new features to market
• Work with Product Management leaders to translate market trends, customer insights, and emerging technologies into clear product requirements that anticipate future needs
• Drive the ideation and development of new AI features within our core commercial software, guiding end users and empowering them to be more effective in their roles
• Collaborate with UX, architecture, development, and QA teams to create detailed product specifications which deliver real business value and intuitive user experiences
• Lead cross-functional teams in daily standups, to ensure smooth execution and timely releases
• Present the roadmap and demo cutting edge features to customers and internal stakeholders to showcase upcoming product innovations and gather feedback on product direction
• Serve as a product evangelist and subject matter expert across solutions consulting, services, and support
• Guide features from concept through release, ensuring they are built with quality, adopted at scale, and truly delight users

Requirements:

• 2+ years of product management experience for a software company
• Experience in obtaining and synthesizing customer feedback, assessing needs, and integrating into a cohesive design
• Strong analytical and problem-solving skills with a curiosity to go deep and uncover the 'why'
• Self-motivated, resourceful, and independent, willing to go the extra mile to make our product and customers successful
• Demonstrated ability to write requirements specifications, manage backlogs, and lead engineering and QA to deliver in an agile environment
• Excellent communication skills (written, verbal, and presentation)
• High degree of professional ethics and integrity
• Experience in the life sciences industry, particularly commercial, medical, or field teams
• Experience with conversational AI, recommendation engines, or large language models (LLMs)
• Experience with configurable enterprise SaaS solutions
• Prior exposure to the Veeva Vault Platform
• Background in software development or computer science