Product Manager

Pitney Bowes is a company that values client success and collaboration. As a Product Manager for WMS & 3PL Integrations within ShipAccel, you will drive the roadmap and delivery of capabilities for scalable fulfillment across connected warehouse and logistics systems.

Responsibilities:

• Define and execute the roadmap for WMS and 3PL integrations within ShipAccel
• Lead prioritization and delivery of capabilities enabling distributed and multi-node fulfillment
• Translate merchant and partner fulfillment needs into scalable product capabilities
• Develop a strong understanding of merchant fulfillment workflows and operational challenges
• Identify capability gaps that prevent customers from scaling fulfillment operations
• Evaluate build vs. partner opportunities to expand fulfillment coverage
• Enable fulfillment capabilities that unlock mid-market and enterprise merchant growth
• Support expansion of partner and 3PL ecosystems that drive platform adoption and revenue
• Ensure fulfillment capabilities contribute to merchant productivity and retention
• Collaborate across product, engineering, partnerships, and GTM teams to deliver integrations successfully
• Align with shipping and platform domains to ensure seamless end-to-end merchant workflows
• Coordinate with customer success and support to improve operational reliability
• Improve merchant operational efficiency through accurate order, inventory, and fulfillment synchronization
• Drive workflow automation and exception management improvements
• Reduce operational friction in distributed fulfillment scenarios
• Serve as subject matter expert for fulfillment integrations and workflows
• Provide roadmap updates, business impact reporting, and integration guidance to stakeholders
• Represent merchant and partner needs in planning and prioritization decisions

Requirements:

• 3+ years experience in SaaS product management, ideally in ecommerce, logistics, fulfillment, or operational software
• Experience delivering integration-heavy or workflow-driven software products
• Strong analytical, prioritization, and execution skills
• Ability to work across technical and business stakeholders
• Experience collaborating with distributed or global teams
• Excellent written and verbal communication skills
• Experience with WMS, OMS, 3PL, or fulfillment platforms
• Familiarity with ecommerce and shipping ecosystems
• Experience in Agile software delivery environments
• Experience with product tools such as Jira, Aha!, or similar platforms