MalwarebytesRemote
Product Manager, MSP
United States
Full-time
2 weeks ago
$140,000 - $150,000 USD
H1B Sponsor Likely
Key skills
Product ManagementCybersecurityManaged Service Provider (MSP)Multi-tenancyCloud ArchitecturesCommunication SkillsCommunicationSales
About this role
Malwarebytes is a company dedicated to ridding the world of malware, and their ThreatDown unit is focused on redefining cybersecurity for businesses. They are seeking a Product Manager with deep experience in cybersecurity to shape their MSP-focused cybersecurity platform, ensuring it delivers operational and business value for partners managing security at scale.
Responsibilities:
- Own and drive the product roadmap for MSP-facing cybersecurity capabilities, aligning with partner growth, efficiency, and retention goals
- Develop a deep understanding of MSP workflows, multi-tenant environments, service delivery models, and the operational realities of resource-constrained IT teams
- Translate MSP needs into scalable platform features that reduce operational overhead, improve security outcomes, and support profitable managed services
- Act as the translation layer between our core technology teams and the Cloud Platform teams, ensuring new protection capabilities are seamlessly exposed and managed in the console
- Analyze platform usage metrics to identify friction points in the user experience, iterating quickly to improve adoption and retention
- Collaborate closely with Product Marketing and Sales Engineering to ensure the value of our cloud management capabilities is clearly articulated in the market
Requirements:
- 3+ years of Product Management experience, with a focus on cybersecurity products
- You have experience working with or building products for MSP's. You understand concepts like multi-tenancy, partner management, and the difference between an IT Admin and an MSP Technician
- Proven track record of managing web-based administrative consoles, dashboards, or multi-tenant environments
- Experience building products for IT Administrators or MSPs. You understand the balance between granular control and 'set-and-forget' simplicity
- Ability to engage with engineering on cloud architectures, APIs, and data visualization without losing sight of the business outcome
- Exceptional written and verbal communication, capable of explaining complex security concepts to non-technical stakeholders