Navitus Health Solutions is committed to making medications more affordable and celebrates diversity and creativity within its team. They are seeking a Senior Systems Engineer to support and maintain their AWS and Azure Cloud platforms, ensuring alignment with IT objectives and enhancing system performance.
Responsibilities:
- Provides mentoring to the team for technical challenges
- Develop and implement maintenance routines and system audits to ensure system integrity
- Provide responsive technical assistance and document configuration and support processes
- Work with Infrastructure, Application Services, Data Services, DBAs and business units to ensure optimal operations and uptime of application environments to set and meet service level agreements
- Develop/Support change control and testing processes
- Analyze systems for overall performance and give recommendations on improvements
- Provide after-hours support
- Participate in and support capacity planning and the development of long-term strategic goals for systems and software in conjunction with end-users, third party vendors, and department managers
- Establish, document, and maintain processes and procedures linked to the onboarding, management and off boarding Enterprise Applications installed on servers for Citrix and Non-Citrix consumption, along with desktop master images
- Work together with other members of the infrastructure team, Service Desk, and business partners to ensure that the process is seamless and operationalized (automated) as much as possible
- Manage and maintain our Citrix Virtual Apps and Desktops, Netscaler, and Enterprise Application Management in a heavily virtualized environment
- Work with Enterprise Architects (primarily Infrastructure) to maintain long-term directional vision and alignment
- Other duties as assigned
Requirements:
- Bachelor's degree in the field of Information Technology or equivalent work experience required
- Experience with AWS and Azure Cloud platforms, Cloud applications and secrets management required
- 7 years of experience in hardware or software installation and support required
- Experience required in the following areas: Microsoft/Azure Active Directory, Citrix Virtual Apps and Desktops, Netscaler, and Windows Server/OS administration
- Working knowledge of MAC OS
- Expert knowledge in 3 of the following areas: VMWare, Infrastructure Monitoring, Enterprise Compute, Enterprise Storage, AWS, Azure, OCI, O365, and Citrix Virtual Apps and Desktop Service
- Participate in, adhere to, and support compliance program objectives
- The ability to consistently interact cooperatively and respectfully with other employees
- Certifications in Citrix technologies preferred
- Conceptual knowledge of information technologies and methodologies preferred