Key skills
SaaS salesTechnology salesCustomer relationship managementEnterprise Resource Planning (ERP)Professional Service Automation (PSA)Communication skillsTeam collaborationAttention to detailEmotional intelligenceOracleSaaSLeadershipCommunicationSales
About this role
Oracle NetSuite is a leading cloud business system that provides a unified application suite for business management. They are seeking a NetSuite Account Manager to maintain relationships with existing customers and drive the adoption and expansion of NetSuite's cloud-based solutions, focusing on customer satisfaction and growth.
Responsibilities:
- Upsell and cross-sell business application solutions within an existing base of NetSuite clients
- Maintain and develop an active pipeline of forecasted opportunities to meet monthly quota objectives while working through each opportunity with your manager
- Drive pipeline velocity activities, including customer references, complete quotes and contract preparation and execution
- Network internally with NetSuite Peers/Leadership, Value Added Teams, Marketing and Enablement, etc. to increase sales performance
- Work to improve overall customer happiness within assigned customer accounts
- Analyze customers business needs, identify strategic partnership opportunities, and develop strategies to ensure customer growth, satisfaction, and retention
- Lead and drive sales opportunities through strategic selling, negotiate and close business, and lead the ongoing business relationship with clients
Requirements:
- 1-3 years of SaaS/Technology sales experience
- Successful background selling software, hardware or business services
- Ability to maintain relationships within a portfolio of NetSuite customers
- Experience in upselling and cross-selling business application solutions
- Ability to maintain and develop an active pipeline of forecasted opportunities
- Experience in driving pipeline velocity activities
- Strong networking skills with internal teams
- Ability to analyze customers' business needs and identify strategic partnership opportunities
- Experience in leading and driving sales opportunities through strategic selling
- Ability to negotiate and close business
- Strong experience working in collaborative, team-based environments
- Outstanding writing skills
- Effective communication style
- Attention to detail
- Emotional intelligence
- Ability to work with quick turnaround times
- Tremendous work ethic
- Laser focus
- Passion and dedication
- Curiosity, insightfulness, and perceptiveness