BridgeView is a company focused on warehouse automation and robotics systems. They are seeking a Field Service Engineer who will support global implementations and customer deployments by blending hands-on technical execution with solution design and customer-facing support.
Responsibilities:
- Serve as a technical expert, working independently or mentoring other engineers on complex automation implementations
- Configure firmware and support hardware including robots, conveyors, servers, scanners, and related automation equipment
- Support proof-of-concept testing and technical validation efforts in collaboration with sales and pre-sales teams
- Design and develop software tools, scripts, and test frameworks to validate hardware and system performance
- Provide on-site and post-deployment support to ensure automation platforms operate reliably and meet customer requirements
- Test fully integrated warehouse management systems alongside customer and vendor sub-systems
- Implement large-scale warehouse automation projects, including AGV, ACR, AMR, and conveyor systems
- Define and execute testing, acceptance criteria, and system integration validation
- Conduct site inspections, grid line marking, and floor DM code placement
- Perform automation system integration and end-to-end testing
- Troubleshoot and resolve complex technical issues related to automation equipment and software
- Assist with software testing and validation during project implementation
Requirements:
- 1–2+ years of hands-on field experience in warehouse automation, material handling equipment, or warehouse operations
- Knowledge of WMS integration and PLC-controlled systems
- Experience with Linux/UNIX environments, SQL, and scripting for task automation
- Basic understanding of networking concepts including VPNs, firewalls, and routers
- Strong analytical, troubleshooting, and problem-solving skills
- Excellent verbal and written communication skills
- Bachelor's degree in Mechanical, Industrial, Robotics, or Electrical Engineering, or equivalent practical experience
- Willingness to travel extensively (up to 75%)
- Experience implementing AGV, ACR, or AMR automation solutions